Senior Manager People Technology Solutions

Job Description

Own and lead the People/HR technology domain for AD Ports Group, acting as the dedicated ‘one front door’ for People & Culture (HC&E) technology demand, roadmap, and delivery. Operating within the domain-oriented model of Global Enterprise Solutions, the role owns the end-to-end relationship, roadmap, solution delivery, and ongoing operation of HR and workforce technology platforms, including AI-Augmented and AI-native solutions — ensuring they are planned, built, tested, deployed, and operated to a high standard. Act as the primary technology partner to the HC&E function, shaping business demand into deliverable work, running an integrated People/HR “mini-product” team, and delivering measurable value through stable, well-supported, and continuously improving People technology solutions.

Responsibilities

Core Responsibilities:

• Own the end-to-end People/HR technology domain — relationship, roadmap, delivery, and operations — across HR, payroll, talent, workforce, and related People & Culture (HC&E) platforms.
• Act as the dedicated technology partner and single point of contact (“one front door”) for the HC&E function, capturing demand, understanding priorities, and shaping requests into deliverable work.
• Maintain a clear People/HR technology roadmap covering run, grow, and transform priorities, and manage the domain backlog and investments based on business value and need. This includes the growing focus on AI-Augmented and AI-Native Human Capital technology solutions.
• Translate business needs into clear requirements, future-state process designs, and solution designs (configure, buy, build, or enhance), including configuration and integration design.
• Direct the build, configuration, enhancement, and integration of People/HR applications through internal teams and vendor-led delivery.
• Ensure changes are tested, validated, and release-ready, managing deployment readiness, change adoption, and go-live and hypercare support.
• Manage People/HR technology projects and transformation initiatives end-to-end, coordinating timelines, dependencies, risks, and reporting across business, technology, and vendors.
• Run People/HR applications day to day so they remain stable and usable, providing L2/L3 support coordination, issue resolution, proactive fixes, preventive maintenance, and upgrades.
• Keep HC&E stakeholders aligned on priorities, status, trade-offs, and upcoming technology changes.
• Manage vendor and partner delivery, contracts, and service performance for People/HR platforms, in coordination with Procurement and Digital Value & Governance teams.
• Maintain documentation, technical standards, and disaster recovery and business continuity readiness for business-critical People/HR applications.
  
  

People Management Responsibilities:

• Lead and develop the People/HR technology domain team — functional and product specialists, solution analysts, and delivery and operations engineers — across delivery and run.
• Set clear expectations and foster a culture of accountability, delivery excellence, and business-centricity within the domain team.
• Manage resourcing, performance, and adherence to delivery schedules across domain initiatives and operations.
• Coach and mentor team members, identify skill gaps, and drive targeted development to build domain and platform capability.
• Coordinate internal and vendor resources, ensuring balanced workload and the right skills and capacity for the domain.
  
  

Strategic Responsibilities:

• Maintain a multi-year People/HR technology roadmap aligned to Group People strategy and HC&E priorities, covering run, grow, and transform horizons.
• Review the effectiveness and efficiency of existing People/HR applications and recommend improvements, rationalisation, or modernisation.
• Identify cost-effective investment opportunities for People/HR technology and support business case development and value realisation.
• Track domain KPIs and delivery outcomes, reporting performance, risks, and recommendations.
• Ensure alignment with Enterprise Architecture; Data, AI & Platform Engineering; Global Infrastructure & Cloud; Cybersecurity & Digital Trust; and Digital Care to deliver integrated, secure People/HR solutions.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, IT Engineering, Business Technology, or a related field. Master’s degree is a plus.
• Relevant certifications in HR technology platforms (e.g., Oracle HCM), product management, project management, or service management are an advantage.
• Strong understanding of HR and workforce application landscapes (including the AI landscape in this area), SaaS and on-premise platforms, systems integration, and service delivery models.
  
  

About Us

AD Ports Group

A Global Player

Through organic growth and partnerships, AD Ports Group has developed over the years into an integrated premier enabler of trade, industrialisation, and economic diversification. Established by Emiri Decree and owned by ADQ, one of the region’s largest holding companies with a broad portfolio of major enterprises spanning key sectors of Abu Dhabi’s diversified economy.

AD Ports Group is committed to building elite trade and logistics propositions. As trade has grown, so have we. Today, we are an integrated business across 5 clusters – Digital, Economic Cities & Free Zones, Logistics, Maritime, and Ports connecting global maritime routes and international trading partners.

About The Team

We offer exciting opportunities to people from different backgrounds and nationalities through internal career advancement programmes. Once a member of our staff, you have the chance to grow horizontally and vertically throughout your career journey with us.

“We are proud to be the first organization from the Middle East region to receive the prestigious Investors in People (IIP) Platinum accreditation.”

Find more about us here .

---