Senior IT Operations Custodian 04F25

The Senior IT Operations Custodian role is pivotal in ensuring seamless IT operations within an organization by maintaining the infrastructure, supporting applications, and enforcing security measures. This position requires a seasoned professional with a deep understanding of IT best practices, infrastructure management, and security protocols. The individual will be responsible for overseeing the day-to-day operations of the IT department, ensuring that all systems run efficiently, securely, and align with the business goals. The successful candidate will also lead a team of IT professionals, providing mentorship and developing strategies to optimize technology resources. Additionally, the role involves coordinating with various departments to understand their technology needs and implementing solutions that enhance operational productivity.

Responsibilities

• Oversee and manage the daily operations of the IT department.
• Ensure IT infrastructure and systems operate effectively and securely at all times.
• Develop, implement, and maintain IT policies and procedures for optimal performance.
• Guide and mentor IT staff, fostering a collaborative and efficient team environment.
• Coordinate with departments to align IT systems with organizational goals.
• Monitor and optimize system performance using proactive measures and solutions.
• Evaluate and manage IT budgets, ensuring financial efficiency and accountability.
• Lead organizational IT projects, ensuring successful completion within timelines.
• Implement robust security measures to safeguard sensitive information and systems.
• Develop disaster recovery plans and conduct regular testing for business continuity.
• Maintain up-to-date knowledge of emerging IT trends and technologies for innovation.
• Report on IT operations metrics and project progress to senior management.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 7 years of experience in IT operations or similar roles.
• Strong knowledge of IT infrastructure, including networks, servers, and applications.
• Proven ability to manage and lead a team of IT professionals effectively.
• Excellent problem-solving skills with a focus on customer service excellence.
• Experience with IT security measures and risk management strategies is essential.
• Strong communication skills, both written and verbal, for executive reporting.