Senior Administrative Officer

THE OPPORTUNITY

The General Education Department is seeking a Senior Administrative Officer who will be responsible for managing and coordinating administrative and operational support activities within the General Education Unit, including operations coordination, records management, stakeholder communication, reporting, and logistical support, to ensure efficient service delivery and alignment with institutional policies, academic requirements, and operational standards.

THE RESPONSIBILITIES

• Coordinate and oversee administrative operations across academic and student-related activities, ensuring effective workflow management and service delivery.

• Monitor and improve administrative processes and procedures, identifying inefficiencies and supporting implementation of improvements aligned with institutional standards.

• Coordinate academic and operational planning activities, including scheduling, documentation, and follow-up on action plans across departments.

• Oversee the management of records and documentation, ensuring accuracy, compliance, confidentiality, and adherence to institutional policies.

• Prepare and review reports, summaries, and data related to college operations, supporting performance monitoring and decision-making.

• Coordinate with faculty, administrative staff, and central units, ensuring alignment, timely communication, and effective execution of activities.

• Support the implementation of institutional policies, procedures, and governance frameworks, ensuring compliance across college operations.

• Monitor service delivery and operational performance, tracking key activities and supporting continuous improvement initiatives.

• Provide guidance and support to administrative staff, ensuring consistency, quality, and adherence to operational standards.

• Coordinate stakeholder communication and engagement activities, ensuring proper follow-up and effective handling of requests.  

THE REQUIREMENTS

• Bachelors Degree with a minimum of 4 years of experience in a relevant field is required.

THE BENEFITS

The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members. 

TO APPLY

In addition to completing the online application form, attach a cover letter, a current CV, and three professional references names and contact details.
  
While we appreciate all applications, you will be contacted only if selected for an interview.

For any further inquiries, please contact Recruitment@zu.ac.ae