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Job Description

A Security Administrator patrols, monitors, and observes security procedures to ensure a safe Guest and Team Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

As a Security Administrator, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Team Member experience. A Security Administrator will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Monitor and control staff entrances
  • Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
  • Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
  • Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
  • Responsible for checking goods received out of hours
  • Maintain system that records the issue and receipt of departmental keys
  • Operate, check and monitor the CCTV system
  • Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
  • Ensure safe passage of cash transfers within the hotel
  • Support evacuation of the hotel during fire alarm situations
  • Monitor suspicious packages and be aware of bomb and terror threat procedures
  • Provide secure storage for guest oversized items
  • Ensure hotel facilities and function rooms remain secure and locked when not in use
  • Maintain the Security Log Book and Incident Reports
  • Investigate and report all allegations of theft, criminal damage and other incidents
  • Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
  • Liaise with Police in the absence of Security Team Leader
  • Report any maintenance or hazard issues to the supervisor on duty
  • Adhere to all Health and Safety Regulations


What are we looking for?

A Security Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • High school graduate or above
  • Good physical condition
  • At least two (2) years of law enforcement experience either on a Security Bureau or military training
  • Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
  • Should be well versed in local law/government regulation
  • Absolute discretion and confidentiality regarding sensitive information
  • SIA trained and licensed
  • Positive attitude
  • Good communication skills
  • Good grooming standards
  • Ability to work under pressure, keeping calm in emergency situations
  • Ability to work on their own or in teams


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in customer service environment
  • First Aid
  • Knowledge of P.A.C.E.
  • IT proficiency


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Conrad Abu Dhabi Etihad Towers

Schedule

Full-time

Brand

Conrad Hotels & Resorts

Job

Security and Loss Prevention


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: http://stories.hilton.com Job Function: Information Technology (IT)
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

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