School Receptionist UAE National - Cranleigh Abu Dhabi

Job Description

Cranleigh Abu Dhabi is seeking a motivated and professional individual to join our Front of House team as a Receptionist (UAE National Role). This is an exciting opportunity for a proactive and organised candidate who thrives in a busy school environment and is committed to delivering exceptional service.

As the first point of contact for parents, visitors and staff, you will play a key role in creating a welcoming and efficient front-of-house experience while supporting the smooth daily operations of the school.

We are looking for someone adaptable, detail-oriented and confident in managing multiple priorities. Previous experience within a school or educational setting is highly desirable.

Responsibilities

Main Duties

• Serve as the primary point of contact for attendance queries from parents, staff, and leadership.
• Monitor, record, and update student daily attendance across relevant systems (iSAMS/Engage).
• Follow up on unexplained absences and report trends to relevant SLT and Heads of Year.
• Maintain punctuality logs and issue follow-up letters to parents where needed.
• Coordinate late arrivals and early pick-ups with appropriate sign-in/out systems.
• Prepare and distribute daily absence reports to designated departments.
• Work with ADEK-compliance systems to ensure regulatory requirements are met.
• Manage student attendance records for events, trips, and exam sessions.
• Greet and direct all visitors, providing a warm and professional welcome at reception.
• Respond to phone and email enquiries efficiently and in line with school protocol.
• Support safeguarding practices by managing the sign-in system and issuing visitor badges.
• Assist the wider Admin Team with communications, filing, printing, and event preparation.
• Attend all admin and pastoral team meetings as required.
  
  
  

• “O” Levels/NVQ/High School Diploma or equivalent.
  
  
  

• 1–2 years in a school or customer service environment (preferred)
  
  
  

• Fluent in English (spoken and written); Arabic is advantageous
• Experience using school information systems (iSAMS/Engage/SIMS preferred)
• Strong interpersonal and organisational skills
• Professional telephone manner
• Confident handling confidential data
• Calm under pressure and able to multitask
• Excellent attention to detail