Salesforce Administrator 21N25

We are seeking a skilled and detail-oriented Salesforce Administrator to join our dynamic team. This individual will play a pivotal role in ensuring the smooth operation, configuration, and support of our Salesforce environment. As our Salesforce champion, you will drive optimal performance, user satisfaction, and efficiency within our organization. Your expertise in Salesforce platform capabilities will be essential for tailoring the system to meet our specific business needs and for training our team members. A successful candidate will have excellent problem-solving skills, hands-on experience with Salesforce, and a readiness to support cross-departmental initiatives that depend on our Salesforce infrastructure.

Responsibilities

• Manage and configure Salesforce applications to meet business requirements and objectives.
• Provide day-to-day support and troubleshoot any Salesforce-related issues promptly.
• Develop and implement Salesforce workflows, validation rules, and custom processes.
• Collaborate with stakeholders to gather user requirements and develop tailored Salesforce solutions.
• Ensure data integrity and quality by overseeing data migration, deduplication, and backup processes.
• Conduct regular system audits and prepare detailed reports on system performance and user statistics.
• Train new and existing users on system features and best practices to enhance user adoption.
• Monitor Salesforce releases and system updates, and integrate new features as appropriate.
• Maintain security settings and user permissions to protect company data within Salesforce.
• Generate customized reports and dashboards for different departments to support decision-making.
• Coordinate with other IT and business units to align Salesforce with other corporate systems.
• Participate in projects to enhance capabilities of Salesforce and other related software tools.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• At least 3 years of experience as a Salesforce Administrator or in a similar role.
• Salesforce Administrator Certification is strongly preferred for this position.
• Proficient in Salesforce configuration, including workflows, validation rules, and security settings.
• Outstanding communication skills and ability to work collaboratively with various teams.
• Solid understanding of Salesforce data management tools and best practices.
• Experience with data analysis and ability to create comprehensive reports and dashboards.