Sales Manager

Job Purpose

A Sales Manager role is to drive the growth and success of the company's property sales by effectively managing client relationships, conducting market research, and executing sales strategies. This role involves sourcing new clients, maintaining solid relationships with existing clients, and coordinating with brokers and other stakeholders to ensure smooth sales processes. He / She is responsible for presenting Bloom projects, proposals, assessing client needs, and providing expert advice on property investments. Additionally, the role includes analyzing market trends, preparing reports, and contributing to the overall sales targets and objectives of the company.

Responsibilities

• Achieve assigned quarterly revenue targets.
• Focus on achieving ‘Direct’ sales targets.
• Source new self-generated clients & corporations to increase customer database and conversion sales rates.
• Follow mapped journeys & processes when presenting & closing sales by ensuring accuracy & completeness of sales documentation, including SPA, forms, ID’s, KYC, etc.
• Ensures that all necessary and accurate information is provided to the clients
• Respond to customer inquiries and concerns via phone, email, one-on-one, and/or any other customer channel used by Bloom
• Attend to all leads with instant update on the status
• Manage and process SPAs & booking forms by communicating with customers and collecting all required documentation as per mapped processes.
• Address and resolve customer complaints in a timely and professional manner
• Maintain accurate records of customer interactions, transactions, feedback, and assist in developing strategies to improve overall experience.
• Promote Bloom projects to both UAE-based and international brokers, ensuring brand awareness and increased sales opportunities
• Build, maintain, and strengthen strong, long-term relationships with brokers both locally and internationally.
• Conduct regular training sessions for brokers on Bloom projects, ensuring they have in-depth knowledge of available properties, selling points, and project updates.
• Provide regular reports on sales activity, viewings, lead generation, etc.
• Stay informed and updated with industry trends, regulatory changes, relevant information, and competitors.
• Analyzing market trends, preparing reports, and contributing to the overall sales targets and objectives of the company
• Participate in inter-departmental cross-functional projects and tasks when required
• Collaborate with teams and other departments for process improvement or any new areas of the business
• General Tasks: Perform any other duties and responsibilities as designated by line manager
  
  

• Bachelor's degree
• Min experience of 2 years and above in the real estate industry, dealing with brokers, sales, properties, customers, and sales administrations operations
• Excellent working knowledge of all MS Office products and SF.
• Bilingual in English and Arabic.
• Experience working with real estate developers.