LEADERSHIP

Role summary

Owns the top of the funnel and the conversion to signed contracts. Builds and protects the client book. The bridge between commercial opportunity and operational delivery.

Key responsibilities

•        Own the sales pipeline; report weekly to the CEO.

•        Personally manage top-tier accounts and key new business pursuits.

•        Coach Account Executives on quoting, negotiation, and follow-up.

•        Set quote standards; ensure all quotes go out within 48 hours of brief.

•        Own the CRM as the system of record for opportunities and accounts.

•        Coordinate with marketing on case studies, content, and trade events (e.g. INDEX, Hotel Show, GITEX).

•        Coordinate with the COO and HODs on quoting accuracy and feasibility.

•        Build relationships with key UAE buyers: hotel banquet teams, corporate event managers, agencies, government event offices, ADNEC, DWTC.

Qualifications & experience

•        5+ years in AVL / events sales or account management, ideally in UAE.

•        Strong technical literacy; can speak credibly with a producer or technical director.

•        Track record of closing six- and seven-figure accounts.

•        CRM-disciplined (Salesforce, HubSpot, or rental software CRM modules).

•        Strong network in UAE corporate, hospitality, and government event ecosystems preferred.

•        Arabic language an advantage.

KPIs

•        Booked revenue vs target

•        Win rate on competitive bids

•        Average deal size

•        Pipeline coverage (3x target rolling)

•        Quote-out-within-48h rate

•        Repeat business rate from key accounts