Sales Executive

Role Purpose

To promote and sell new vehicle models while delivering an exceptional showroom experience, achieving assigned sales targets, developing strong customer relationships, and ensuring customer satisfaction throughout the vehicle purchase and delivery process.

Key Responsibilities

• Welcome customers professionally and identify their vehicle requirements, preferences, and expectations.
• Present and explain vehicle features, specifications, performance, benefits, and available options.
• Promote new vehicle models and recommend suitable vehicles based on customer needs.
• Explain Ali & Sons services available at the point of sale, including vehicle registration, insurance, and aftersales services.
• Recommend optional equipment, accessories, and additional products based on customer requirements.
• Achieve assigned vehicle sales targets set by the Sales Manager and management.
• Prepare accurate vehicle quotations, including sales prices, discounts, financing requirements, and payment options.
• Advise customers on the current and upcoming availability of new vehicle models.
• Follow up consistently with potential customers and convert enquiries into successful sales.
• Coordinate vehicle delivery with the New Car Storekeeper to ensure timely and smooth delivery.
• Coordinate with the Customer Relations Representative (Sales) regarding vehicle registration and insurance requirements.
• Maintain strong customer relationships and ensure a high level of customer satisfaction throughout the sales process.
• Coordinate with relevant internal departments, including Workshop and other aftersales teams, when required.
• Maintain accurate customer and sales records and ensure timely follow-up on sales opportunities.
• Perform other duties and responsibilities as assigned by the Sales Manager or Branch Manager.

What Were Looking For

Experience: Minimum 3 years of relevant sales experience, preferably within a car sales or automotive dealership environment.

Education: Bachelors Degree.

Sales Skills:

• Strong knowledge of automotive sales processes and showroom operations.
• Proven ability to achieve and exceed sales targets.
• Strong customer relationship management and follow-up skills.
• Ability to effectively present vehicle features, specifications, performance, benefits, and accessories.
• Experience preparing quotations, calculating discounts, and explaining financing requirements.
• Strong negotiation, persuasion, and closing skills.

Software Skills: Computer literate with the ability to use standard computer applications and relevant sales systems.

Languages: Fluency in English is essential; Arabic language skills are preferred.

Personal Attributes:

• Strong accountability and professional integrity.
• Excellent communication and interpersonal skills.
• Customer-focused and service-oriented approach.
• Positive initiative and motivation.
• Creative problem-solving ability.
• Flexibility and adaptability.
• Strong teamwork and collaboration skills.
• Ability to manage customer relationships effectively.
• Professional appearance and conduct.
• QHSE awareness.

Key Stakeholders

Internal: Customers Relations Representative (Sales), New Car Storekeeper, Workshop, Sales Manager, and Branch Manager.

External: Customers, banks, insurance companies, and car recovery companies.

Job Details

Department: Sales & Marketing
Division: Motors
Employment Status: Permanent
Employment Type: Full Time
Reports To: Brand Manager
Direct Reports: None
Location: Dubai / Abu Dhabi

Why Join Ali & Sons?

At Ali & Sons, we are committed to excellence, innovation, and delivering exceptional customer experiences. As part of one of the UAEs respected and diversified business groups, you will benefit from:

• A professional and customer-focused sales environment.
• Opportunities for learning, development, and career growth.
• Exposure to internationally recognized automotive brands.
• A performance-driven culture that rewards achievement and teamwork.
• The opportunity to develop a successful long-term career in automotive sales.

Ready to Build Your Career with Ali & Sons?

If you are an experienced sales professional with a passion for automotive sales, strong customer relationship skills, and a proven track record of achieving sales targets, apply now and become part of the Ali & Sons team.