Sales Executive - Freight Forwarding 11F25

The Sales Executive in Freight Forwarding plays a pivotal role in driving new business and sustaining existing customer relationships within the logistics and supply chain industry. This role requires an individual with an inherent ability to sell, negotiate, and forge strong connections with clients. The position demands a deep understanding of freight forwarding processes, services, and solutions, allowing them to effectively cater to client needs, while also staying ahead of market trends. The Sales Executive will work closely with internal teams to ensure the delivery of top-notch services. Success in this role hinges on a proactive approach to sales, a passion for customer service excellence, and the ability to achieve and exceed sales targets consistently. Their contribution is crucial in ensuring the company's reputation and profitability remain strong in a highly competitive market environment.

Responsibilities

• Identify and generate new sales leads by using industry networks and creative outreach techniques.
• Develop and maintain positive relationships with clients to ensure long-term partnerships.
• Conduct thorough market research to understand industry dynamics and client needs.
• Collaborate with internal teams to develop tailored solutions for prospective and existing clients.
• Prepare and present compelling proposals and sales pitches to potential clients.
• Negotiate service terms and pricing contracts with clients to maximize profitability.
• Track, analyze, and report on sales metrics and performance against targets.
• Provide excellent customer service by addressing client queries and resolving issues promptly.
• Stay current with industry trends to provide informed solutions and stay competitive.
• Work towards achieving monthly, quarterly, and annual sales targets and quotas.
• Organize and attend trade shows, networking events, and conferences to promote services.
• Continuously update and maintain customer database records to ensure accurate tracking.

Requirements

• Bachelor's degree in Business Administration, Marketing, Logistics, or related field.
• At least 2 to 5 years of proven experience in freight forwarding sales roles.
• Strong understanding of freight forwarding processes and global logistics operations.
• Excellent communication and interpersonal skills for building client relationships.
• Demonstrated ability to achieve and exceed sales targets in competitive markets.
• Exceptional negotiation skills and ability to close deals effectively.
• Proficiency in CRM software and Microsoft Office Suite, including Excel and PowerPoint.
• Highly motivated self-starter with strong organizational and time management skills.
• Willingness to travel as required for client meetings and industry events.