SALES COORDINATOR

The Sales Coordinator, CPOV is responsible for supporting the end-to-end sales administration process for pre-owned vehicle sales by ensuring accurate documentation, vehicle invoicing, stock coordination, registration processing, and delivery preparation. The role acts as a key point of coordination between Sales, Finance, Workshop, Logistics, Registration, and customers to ensure efficient operations and a seamless customer experience throughout the sales journey

Key Responsibilities

• Coordinate the end-to-end sales administration process for CPOV vehicle sales, ensuring all transactions are accurately processed and completed within agreed timelines.
• Prepare sales contracts, vehicle invoices and supporting documentation to ensure compliance with company policies and regulatory requirements.
• Verify customer documentation including Emirates ID, passport, driving licence, LPOs and finance documents to facilitate vehicle registration and delivery.
• Coordinate vehicle reservations and allocation activities to ensure stock availability and support sales conversion opportunities.
• Liaise with Sales Consultants, Finance, Registration, Logistics and Workshop teams to ensure smooth execution of vehicle sales and delivery processes.
• Monitor vehicle stock status, registration progress and delivery readiness, proactively identifying and resolving potential delays.
• Coordinate vehicle registration, ownership transfer and related documentation with relevant authorities to ensure timely completion of customer transactions.
• Schedule and manage customer delivery appointments, ensuring all documentation and vehicle preparation requirements are completed prior to handover.
• Maintain accurate records of vehicle sales, stock movements, customer files, registrations and delivery activities within relevant systems and databases.
• Prepare and analyse daily, weekly and monthly sales, stock and operational reports to support management decision-making and business performance monitoring.
• Respond to customer enquiries, provide status updates and support the resolution of customer concerns to enhance customer satisfaction and retention.
• Support the CPOV Manager with administrative, operational and process improvement initiatives to enhance efficiency, compliance and overall department performance.

About You

• Minimum 3 years' experience in sales administration, dealership operations, automotive retail, leasing, or a similar environment.
• Experience handling vehicle documentation, invoicing, registration, and delivery coordination.
• Strong administrative, organisational, and time management skills.
• Excellent attention to detail and accuracy.
• Strong customer service and communication skills.
• Proficient in Microsoft Office applications.
• Experience working with ERP, CRM, or dealership management systems is advantageous.
• Automotive dealership experience is preferred.

Skills & Competencies

• Strong coordination and organisational skills.
• Customer-focused mindset.
• Results-driven approach with a strong attention to detail.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities and deadlines.
• High level of accuracy and administrative excellence.
• Collaborative team player with a proactive attitude.

Why Join Us?

• Be part of a growing and successful Certified Pre-Owned Vehicle business.
• Work with one of the UAE's most respected automotive organisations.
• Play a key role in delivering an exceptional customer experience.
• Opportunity to make a direct impact on operational efficiency, sales support, and customer satisfaction.
• Work within a collaborative and high-performing team environment.

Apply Now

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