Sales Assistant | Retail 14D25

We are seeking a dynamic and enthusiastic Sales Assistant to join our retail team at our bustling store. As a Sales Assistant, you will play a crucial role in delivering outstanding customer service and driving sales. You will be the face of our brand, providing expert advice, assistance, and support to customers, creating a welcoming environment, and ensuring every shopper leaves satisfied with their purchase and experience. The ideal candidate has a passion for retail, a strong understanding of customer needs, and the ability to work flexibly within a team-oriented setting. If you excel in a fast-paced environment and are keen on developing a career in retail, this could be the perfect opportunity for you.

Responsibilities

• Assist customers in finding products that meet their needs and preferences.
• Engage with customers to understand their product interests and provide recommendations.
• Maintain the visual standards of the store by organizing product displays.
• Process payments, refunds, and exchanges efficiently at the cash register.
• Monitor inventory levels and assist with restocking shelves and displays.
• Handle customer inquiries and resolve complaints in a professional manner.
• Work collaboratively with team members to achieve store sales targets and goals.
• Ensure all promotional materials and signage are displayed accurately and timely.
• Stay informed about new products, services, and sales promotions.
• Participate in training sessions and meetings to enhance product knowledge.
• Maintain a clean and tidy store environment, adhering to health and safety regulations.
• Provide administrative support with tracking sales metrics and documentation.

Requirements

• Previous experience in retail or a customer service position is preferred.
• Strong communication and interpersonal skills to engage effectively with customers.
• Ability to multitask and work under pressure in a fast-paced retail environment.
• Flexibility to work evenings, weekends, and public holidays as required.
• A team player with a positive attitude and willingness to learn and adapt.
• Basic numerical skills for handling cash transactions and stock management.
• High school diploma or equivalent education; further retail training is a plus.