Sales Assistant 23O25

The Sales Assistant position is a vital role within our sales team, focusing on supporting the sales process and ensuring customer satisfaction. As a Sales Assistant, you will work closely with our sales team to manage customer accounts, process orders, and provide detailed product information. Your role is essential in facilitating smooth sales operations, maintaining client relationships, and contributing to the success of our team. This position is an excellent opportunity for individuals who are enthusiastic about sales, customer service, and have a keen eye for detail. We are looking for highly motivated individuals ready to thrive in a dynamic environment and keen to contribute to achieving our sales targets.

Responsibilities

• Assist sales team in all phases of the sales process, from start to finish.
• Support customer accounts, ensuring all information is up to date and accurate.
• Process customer orders, payments, and shipments in a timely manner.
• Provide detailed product and service information to potential and existing customers.
• Maintain and update sales records and databases with accurate information.
• Coordinate with other departments to ensure timely delivery of products and services.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• Prepare and present sales reports to management as needed.
• Assist in the preparation of sales presentations and pitches to prospective clients.
• Participate in sales meetings and provide feedback on market trends and developments.
• Assist in promotional activities and campaigns to enhance brand visibility.
• Stay updated on product knowledge and industry trends to better serve customers.

Requirements

• High school diploma or equivalent; a degree in sales or related field is a plus.
• Proven experience as a Sales Assistant or in a similar customer support role.
• Exceptional verbal and written communication skills are required.
• Proficiency in MS Office and familiarity with CRM software is preferred.
• Strong organizational and multitasking skills, with the ability to prioritize tasks.
• Customer-oriented with a positive and engaging attitude towards clients.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive and self-motivated, with a strong desire to achieve sales targets.
• Excellent problem-solving skills and attention to detail are essential.
• Flexibility to work varied hours, if required, to meet sales goals.