As a Room Technician at Conrad Abu Dhabi Etihad Towers Hotel, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent guest and team member experience. A Room Technician will also be required to maintaining stock levels, and ensure rooms and corridors are in working order. Specifically, you will be responsible for performing the following tasks to the highest standards:
Internal
To ensure Daily briefings are conducted with supervisors
To ensure problems are passed on to supervisors
External
To ensure that all communications to external departments or entities is conducted in a professional and timely manner
Main Duties:
To attend to maintenance requests (Break down, Planned and other wise) relating to guest rooms
To complete work requests and PPMs as directed
To report and follow up the entire major and minor repair and maintenance task related to guest rooms
To select and follow up for correct materials from engineering stores
In case of recurrent deficiency or defect to suggest and get alternative solutions implemented in coordination with the team leader & other superiors
To ensure the work areas, the storage areas and area near electrical panels or any other location under Engineering are clean and properly organized
To keep all the electrical panels, storage areas and access leading to the roof locked
To ensure safe working practices and conditions for yourself, your colleagues and any contractor personnel.
Request support, direction and assistance as needed or required by situations and work.
Be familiar with and comply with all the relevant technical services department policies and processes and standard operating procedures.
To perform other duties that the management may from time to time reasonably require.
To assist public area technicians and other Engineering technicians when required
What are we looking for?
A Room Technician serving Conrad Abu Dhabi Etihad Towers, is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Good communication skills
Ability to work under pressure
Ability to work on their own
Previous experience in a similar role
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
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