Retail Banking Executive - Auto Loan 18F26

A Retail Banking Executive specializing in Auto Loans plays a crucial role in managing and leading the auto loan services within a banking institution. This position requires a deep understanding of retail banking operations, customer requirements, and auto loan products. The executive is responsible for developing strategies to enhance the bank's auto loan offerings, ensuring compliance with financial regulations, and optimizing the customer's borrowing experience. An exceptional ability to analyze market trends, collaborate with internal teams, and maintain strong customer relationships is essential for success in this role. The role demands a blend of leadership skills, strategic thinking, and financial expertise to meet the bank's lending objectives while fostering customer satisfaction.

Responsibilities

• Develop and implement strategies to increase the bank's auto loan portfolio.
• Maintain up-to-date knowledge of auto loan industry trends and regulations.
• Collaborate with marketing teams to promote the bank's auto loan products effectively.
• Oversee the auto loan application and approval process to ensure efficiency.
• Analyze financial data and customer feedback to refine loan offerings and terms.
• Train and mentor bank staff on the features and benefits of auto loan products.
• Establish and maintain relationships with car dealerships and other partners.
• Monitor and manage the performance of the auto loan product line against goals.
• Ensure strict compliance with lending regulations and internal banking policies.
• Prepare regular reports detailing the performance and outlook of auto loan services.
• Handle escalated customer queries or disputes related to auto loans professionally.
• Identify new market opportunities and recommend adjustments to the auto loan program.

Requirements

• Bachelor's degree in Finance, Business Administration, or related field required.
• Minimum of 5 years experience in retail banking, preferably in auto loans.
• Strong understanding of lending practices and financial regulatory requirements.
• Demonstrated ability in strategic planning and implementing banking solutions.
• Exceptional analytical skills and attention to detail in financial matters.
• Excellent communication and interpersonal skills to engage with stakeholders.
• Proven leadership and team management experience in a banking environment.