Retail Banking Executive - Auto Loan 06N25

The Retail Banking Executive for Auto Loans is an integral part of the financial services team focused on delivering exceptional customer service and achieving sales targets in the auto loan sector. This role requires a blend of in-depth industry knowledge, an understanding of consumer lending products, and superior relationship-building skills. The candidate will serve as the point of contact for customers seeking vehicle financing options and will be responsible for guiding prospects through the loan application process, ensuring compliance with banking regulations, and developing strong business relationships. Additionally, the Retail Banking Executive will collaborate with different departments to enhance the customer experience and contribute to the bank's growth by identifying business opportunities in the auto loan sector. Excellent communication and negotiation skills are crucial to succeed in this position, along with a proactive approach to discovering market trends and customer needs. If you have a passion for finance and crave a dynamic work environment, we invite you to apply.

Responsibilities

• Develop and maintain strong relationships with customers seeking auto loans.
• Identify and evaluate customer needs and make appropriate recommendations.
• Process loan applications from initiation to closure, ensuring accurate documentation.
• Maintain knowledge of the latest auto loan products and industry trends.
• Collaborate with internal departments to streamline the loan approval process.
• Ensure compliance with banking regulations and policies in all customer interactions.
• Meet or exceed monthly sales targets in the auto loan segment.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Conduct market research to source new clients and explore loan opportunities.
• Educate customers on loan terms, conditions, and obligations.
• Prepare and present financial reports to management for forecast planning.
• Participate in training sessions to stay updated on industry best practices.

Requirements

• Bachelor’s degree in finance, business administration, or a related field.
• Minimum of 3 years experience in banking or auto finance sectors.
• Strong knowledge of financial products, particularly auto loans, is essential.
• Proven track record in sales and an ability to achieve sales targets.
• Exceptional communication skills with the ability to build customer trust.
• Excellent problem-solving skills and keen attention to detail.
• Familiarity with banking software and CRM tools is advantageous.