Resubmission Associates (OP) 19N40

We are seeking a dedicated and organized Resubmission Associate to join our team, focusing on the crucial task of managing the resubmission of applications or documents within our operational framework. As a Resubmission Associate, you will play an instrumental role in ensuring that all pending submissions are processed efficiently and accurately. This position requires someone who is detail-oriented, has excellent communication skills, and is capable of handling multiple tasks simultaneously. The ideal candidate will have experience in data entry and document management, as well as a strong ability to work under pressure with strict deadlines. You will be working closely with other team members to achieve the company's goals and provide exceptional service to our clients.

Responsibilities

• Review and analyze submitted documents for compliance and accuracy.
• Coordinate with internal teams to address submission discrepancies swiftly.
• Maintain detailed and accurate records of all resubmitted documents and applications.
• Ensure that all resubmission processes adhere to company policies and deadlines.
• Communicate effectively with clients to obtain necessary documentation.
• Provide feedback and guidance to clients on document requirements and improvements.
• Utilize company systems to update status of resubmissions in real-time.
• Assist in the development and improvement of resubmission procedures.
• Handle sensitive information with confidentiality and integrity.
• Participate in training sessions to improve skills and efficiency in document processing.
• Collaborate with colleagues to optimize the workflow and service delivery.
• Prepare periodic reports on resubmission outcomes and performance metrics.

Requirements

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum of one year experience in document management or a related field.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills with the ability to multitask efficiently.
• Proficiency in using standard office software and database systems.
• Detail-oriented mindset with strong analytical and problem-solving capabilities.
• Ability to work independently, as well as part of a collaborative team.
• Experience in handling confidential information with care and integrity.