Restaurant Operations Manager 19J25

As a Restaurant Operations Manager, you will play a pivotal role in managing and overseeing the daily operations of the restaurant. Your primary objective will be to ensure efficiency, sustainability, and profitability while maintaining the highest standards of customer service. You will be tasked with streamlining operations, addressing customer concerns, and collaborating with your team to maintain a pleasant dining experience. Your expertise in managing budgets, optimizing resources, and leading a dynamic team will be crucial in reaching our business goals and fulfilling customer satisfaction. If you have a knack for problem-solving, leadership, and a passion for the restaurant industry, this position is an excellent opportunity to further your career.

Responsibilities

• Develop and implement standard operating procedures for restaurant efficiency.
• Analyze and monitor restaurant financials to drive performance targets and profitability.
• Ensure compliance with health, safety, and hygiene regulations at all times.
• Lead and motivate staff to provide excellent customer service experiences.
• Conduct regular staff training sessions to improve skill sets and morale.
• Address customer inquiries and complaints professionally and promptly.
• Collaborate with the kitchen and service team for seamless meal delivery.
• Forecast, order, and manage inventory to prevent shortages or waste.
• Coordinate with vendors and suppliers for quality product sourcing and delivery.
• Develop marketing strategies to enhance restaurant visibility and customer base.
• Monitor and maintain restaurant equipment and facility for operational excellence.
• Prepare detailed reports on sales, expenses, and customer feedback for management review.

Requirements

• Bachelor’s degree in hospitality management or related field preferred.
• Minimum of 3 years experience in a restaurant management role required.
• Proven ability to manage budgets, financials, and cost control strategies.
• Strong leadership skills with the ability to inspire and develop teams.
• Excellent communication skills to interact with staff and customers effectively.
• Strong problem-solving abilities to handle emergencies and operational challenges.
• Knowledge of restaurant software systems, including POS and inventory tools.