Receptionist II 18O25

The Receptionist II plays a crucial role in maintaining a professional front for the company. As the first point of contact for clients and visitors, the Receptionist II is responsible for a wide range of clerical and administrative tasks, ensuring the smooth operation of the workplace. This role requires excellent communication skills, impeccable organizational abilities, and a customer-focused attitude. The ideal candidate will have some prior experience in a reception or administrative role and the ability to manage multiple tasks efficiently. As the hub of communication within the office, the Receptionist II must uphold company policies and provide a welcoming and orderly environment for all visitors and staff, contributing to the overall image and functionality of the company.

Responsibilities

• Greet visitors with a professional and friendly demeanor, directing them appropriately.
• Manage a multi-line phone system, routing calls and taking messages efficiently.
• Oversee the scheduling and coordination of conference room bookings and appointments.
• Ensure the reception area is tidy, organized, and fully stocked with necessary supplies.
• Coordinate incoming and outgoing mail and deliveries with accuracy and timeliness.
• Assist with administrative support tasks such as data entry and spreadsheet maintenance.
• Maintain confidentiality of sensitive information while handling calls and documents.
• Provide excellent customer service and address inquiries or issues with professionalism.
• Liaise with internal staff at all levels to facilitate smooth communication and operations.
• Update and manage company databases and records with attention to detail and compliance.
• Support the HR team with receptionist-specific tasks and occasional event coordination.
• Assist with the induction process for new employees, ensuring they feel welcomed.

Requirements

• High school diploma or equivalent is required for this position.
• Minimum of 2 years of experience in a receptionist or administrative role.
• Excellent verbal and written communication skills are essential.
• Proficiency in Microsoft Office Suite and other common office software.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Customer service-oriented with a professional appearance and demeanor.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Reliable, punctual, and capable of working independently within set guidelines.