Receptionist - Healthcare (225-919)

Join our dynamic healthcare team as a Receptionist, where you will play a crucial role in providing outstanding customer service and administrative support to our patients and staff. Our Receptionists are the first point of contact for patients and visitors, making a great first impression and ensuring a welcoming environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced healthcare setting. As a Healthcare Receptionist, you will be responsible for managing the front desk operations, including patient check-in and check-out, scheduling appointments, and handling inquiries. If you are organized, detail-oriented, and passionate about contributing to the overall patient experience, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet and welcome patients and visitors with a positive and helpful attitude.
• Answer and direct incoming phone calls to the appropriate department or individual.
• Schedule patient appointments and coordinate with healthcare providers as needed.
• Manage patient check-in and check-out procedures efficiently and effectively.
• Collect and verify patient information and update it in the healthcare system.
• Handle administrative tasks such as filing, scanning, and organizing patient records.
• Respond promptly to patient queries and provide accurate information regarding services.
• Ensure the reception area is tidy, welcoming, and equipped with necessary supplies.
• Assist in processing payments and handling insurance verification and claims.
• Collaborate with healthcare professionals to facilitate patient care and improve services.
• Maintain confidentiality of patient information following healthcare regulations and policies.
• Keep track of office supplies and coordinate with suppliers for timely replenishment.

Requirements

• Proven experience as a receptionist, preferably in a healthcare setting.
• Excellent verbal and written communication skills with a professional demeanor.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Proficient in using office equipment and standard healthcare management software.
• High level of attention to detail and accuracy in administrative tasks.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong interpersonal skills and ability to work effectively in a team environment.