Receptionist (225-1016)

As the first point of contact for clients and visitors, a Receptionist plays a pivotal role in creating a welcoming and professional environment for any organization. The position requires strong interpersonal skills, impeccable organization, and the ability to multitask in a fast-paced setting. By ensuring smooth operations in the reception area, a Receptionist contributes significantly to the overall efficiency and impression of a company. Whether handling queries, managing appointments, or directing communications, the Receptionist is essential in maintaining the first line of communication between clients and the organization. An ideal candidate is detail-oriented, with excellent communication capabilities, and thrives in a front-facing customer service role.

Responsibilities

• Greet and welcome guests upon arrival at the office promptly.
• Direct visitors to the appropriate person or department efficiently.
• Answer, screen, and forward incoming phone calls accurately.
• Provide basic and accurate information in response to inquiries.
• Receive, sort, and distribute daily mail and deliveries properly.
• Ensure the reception area is tidy and presents a professional image.
• Maintain office security by following safety protocols vigilantly.
• Schedule and confirm appointments and meetings as required.
• Perform clerical tasks such as filing, photocopying, and faxing when necessary.
• Update calendars and schedule appointments using digital tools.
• Handle administrative requests from senior management efficiently.
• Collaborate with colleagues to ensure seamless office operations.

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite and office management software.
• Hands-on experience with office equipment such as printers and fax machines.
• Strong verbal and written communication skills in the English language.
• Professional attitude and appearance to uphold the company's image.
• Ability to manage time effectively and prioritize tasks efficiently.
• High school diploma; additional certification in Office Management is a plus.