The Project Manager is responsible for the end-to-end delivery of projects, ensuring they are completed on time, within scope, and within budget. The role involves managing project planning, execution, risk, and stakeholder communication while ensuring adherence to governance frameworks and organizational standards.
The position plays a key role in coordinating cross-functional teams and vendors, maintaining strong oversight of project performance, and ensuring structured closure with lessons learned and continuous improvement.
Key Responsibilities
Project Planning & Execution
Develop and manage comprehensive project plans, including:
Scope definition
Timelines and milestones
Resource allocation
Budget estimates
Ensure projects are delivered within agreed scope, time, and cost constraints
Track progress against plans and adjust as needed to meet objectives
Risk, Issue & Change Management
Maintain and manage RAID logs (Risks, Assumptions, Issues, Dependencies)
Identify, assess, and mitigate project risks proactively
Manage and resolve project issues in a timely manner
Oversee change management processes, ensuring proper approvals and documentation
Stakeholder Management & Communication
Act as the primary point of contact for project stakeholders
Provide regular updates through:
Status reports
Steering committee presentations
Ensure clear communication across:
Business stakeholders
Technology teams
External vendors
Manage stakeholder expectations and resolve conflicts effectively
Vendor & Team Coordination
Coordinate delivery across:
Internal teams (IT, business, operations)
External vendors and third-party providers
Ensure vendor deliverables meet quality, timelines, and contractual expectations
Monitor vendor performance and escalate issues where necessary
Governance & Compliance
Ensure adherence to:
Organizational project governance frameworks
PMO standards and methodologies (Agile, Waterfall, or hybrid)
Maintain proper documentation and audit trails
Ensure projects meet regulatory and compliance requirements (especially in banking environments)
Reporting & Performance Tracking
Track and report on:
Project progress
Budget utilization
Risk and issue status
Provide dashboard reporting to senior management
Use KPIs to assess project health and delivery effectiveness
Project Closure & Continuous Improvement
Ensure proper project closure including:
Final deliverables acceptance
Financial closure
Conduct post-implementation reviews and document lessons learned
Identify areas for improvement and contribute to PMO best practices
Qualifications & Experience
Education
Bachelor’s degree in:
Business Administration
Information Technology
Engineering or related field
Experience
8–10 years of experience in:
Project management / program delivery
Proven experience managing:
Large-scale, cross-functional projects
Technology or transformation initiatives
Experience in banking or regulated environments is strongly preferred
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