Project Coordinator

Description

Job Title: Project Coordinator

Department: Academy

Location: Abu Dhabi

Reporting To: Operation Manager – Academy

Job Summary

The Project Coordinator – Training Projects provides essential support in planning, organizing, and executing training programs. This role works closely with internal teams, trainers, clients, and external vendors to ensure smooth delivery of training activities. The coordinator assists in tracking project progress, preparing documentation, coordinating logistics, and ensuring high-quality service across training initiatives.

Key Responsibilities

• Project Support & Coordination:
• Assist in developing training project plans, schedules, and resource allocation.
• Coordinate with trainers, clients, and internal departments to gather requirements and confirm details.
• Maintain updated records of all project activities, timelines, and deliverables.
• Track progress against project plans and provide status updates to the Project Manager.
• Logistics & Scheduling:
• Schedule training sessions, book venues (physical or virtual), and coordinate all related logistics.
• Ensure timely delivery of training materials, certificates, and required documentation.
• Support onboarding of freelance trainers and facilitators.
• Client & Trainer Support:
• Act as a liaison between trainers, participants, and the project team to ensure seamless communication.
• Handle client inquiries, confirmations, feedback collection, and post-training support.
• Monitor training satisfaction and escalate issues or risks as needed.
• Documentation & Reporting:
• Prepare training schedules, attendance sheets, feedback summaries, and certificates.
• Assist with documentation required for compliance or accredited training programs.
• Generate reports on training delivery, participant feedback, and other KPIs.
  
  

• Education: Diploma or Bachelor's degree in Business Administration, Education, HR, or related field.
• Experience: 2–3 years of coordination experience, preferably in a training or events environment.
• Skills:
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in MS Office (Excel, PowerPoint, Outlook); knowledge of LMS or project tools is a plus.
• Certification: A PMP (Project Management Professional) certification is a highly desirable
• Attention to detail and ability to multitask in a fast-paced environment.
  

• Team-oriented and collaborative
• Proactive and solution-focused
• High level of customer service orientation
• Strong documentation and record-keeping ability