Procurement Manager

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Procurement Manager – Contract Management & Outsourced Services

Location: Abu Dhabi, UAE | Employment Type: Full-time

About the Client

Our client is a UAE-based managed services business headquartered in Abu Dhabi, providing outsourced HR, IT, Finance, Legal, and Consulting services to organizations across the region, supported by their own technology platform.

The Role

A commercially minded Procurement Manager is sought to lead sourcing, contract management, and supplier performance across outsourced services. This role is not a back-office procurement position; the successful candidate will engage with suppliers, clients, and internal Sales and Operations teams to negotiate favorable deals, hold suppliers accountable, and identify opportunities for service growth.

What You'll Do

Procurement & Sourcing

• Lead end-to-end sourcing strategies, RFQs, RFPs, and tender evaluations for outsourced services.
• Assess suppliers based on total cost, service quality, delivery capability, and commercial risk.
• Negotiate pricing, payment terms, SLAs, and risk allocation.
• Utilize market intelligence and benchmarking to enhance sourcing decisions.

Contract Management

• Develop service contracts and SOWs in collaboration with Legal and Operations, ensuring clear scope, SLAs, KPIs, pricing, change control, and exit terms.
• Manage the contract register, renewal schedule, and milestone tracking.
• Negotiate amendments, extensions, and renewals.

Supplier Performance

• Maintain strategic supplier relationships and ensure viable alternatives are available.
• Conduct supplier scorecards and performance reviews, driving improvement plans for missed KPIs.
• Resolve escalated supplier issues and disputes.
• Achieve sustainable savings without compromising quality and validate invoices against contracted rates.

Client & Commercial Growth

• Lead client meetings, address issues, and foster long-term relationships.
• Present proposals and value cases to senior client decision-makers.
• Identify and qualify upsell and cross-sell opportunities in collaboration with Sales and Operations.
• Negotiate client pricing, renewals, and scope changes, confirming capacity and margin before commitment.

Governance & Leadership

• Report on savings, contract performance, spend, risk, and renewals.
• Enforce procurement governance, ethical sourcing, and conflict-of-interest controls.
• Lead audit responses and ensure corrective actions are completed.
• Set priorities for and coach the procurement team.

What You'll Bring

• 7–10 years of experience in procurement, sourcing, or contract management, including at least 3 years in leadership roles or managing complex commercial portfolios.
• Client-facing experience in outsourced or professional services, with a proven track record in negotiations, renewals, and upselling/cross-selling.
• Strong commercial judgment regarding pricing, margins, total cost, and contract risk.
• Confident executive presence with excellent written and spoken English skills.
• Experience with procurement ERP systems (Dynamics 365, SAP, or Oracle) and reporting tools.
• Bachelor's degree in Procurement, Supply Chain, Business, or a related field.
• CIPS/MCIPS or equivalent certification preferred.
• Experience in the UAE/GCC market is a strong advantage.