Process And Methods Manager

About the Role

Reneco is seeking a Process & Methods Manager to strengthen the way our operational centres work.

In this role, you will play a pivotal part in analyzing, developing, and optimizing organizational processes to ensure efficiency and effectiveness.

This role will require you to engage with various departments to identify gaps, streamline workflows, and implement solutions that improve productivity and reduce inefficiencies. Your expertise in process management will be crucial in creating a culture of continuous improvement, enabling Reneco to achieve its mission and maintain its competitive edge.

This is a hands-on, cross-functional role requiring regular engagement with teams on site. Technical protocols remain under the responsibility of the relevant subject matter experts; this position focuses on the processes, responsibilities, tools, and coordination needed to support their implementation.

You should be adept at translating complex business needs into actionable strategies and possess the ability to drive change across different levels of the organization. If you are passionate about process optimization and thrive in a collaborative and challenging environment, we encourage you to apply.

Key Responsibilities:

• Drive cultural and operational change by training teams, securing buy-in from local management, and ensuring successful rollout of new methods.
• Review and map processes across operational departments, support functions and site services, identifying gaps, duplication, bottlenecks and unclear responsibilities in collaboration with our experts.
• Work with centre management to prioritise improvement initiatives based on operational needs, risks and expected benefits.
• Design and implement practical workflows, procedures, checklists and tools with the relevant teams.
• Clarify roles, responsibilities, handovers and escalation routes within and between departments.
• Strengthen coordination between centres and central support functions, including HR, Finance, Procurement and IT.
• Harmonise processes across centres where appropriate, while accounting for local conditions and operational requirements.
• Support the organisation of maintenance requests, preventive maintenance, purchasing, stock management, logistics and site services.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Proven experience in process improvement, operations management, or a similar role. At least 5 years.
• Demonstrated experience delivering improvements in complex operational environments involving multiple departments or sites.
• Strong analytical skills with the ability to interpret complex data and derive actionable insights.
• Proficiency in process mapping tools and methodologies such as BPMN, Lean, or Six Sigma.
• Experience in developing and implementing key performance indicators (KPIs) to measure process success.
• Strong communication and facilitation skills, with the ability to work effectively with technical specialists, management, and frontline teams.
• A practical, collaborative approach and willingness to spend time on site understanding day-to-day operations.
• Strong analytical skills and proficiency in Excel and process documentation tools.
• Fluency in English.
• Willingness to travel regularly to international centres.
• Arabic or/and French or/and Russian is a plus.

Preferred qualifications:

• Knowledge of regulatory requirements and industry standards relevant to process management.
• Master’s degree in Business Administration, Operations Management, or a related field.
• Certification in process improvement methodologies such as Lean Six Sigma (Green Belt or Black Belt).
• Familiarity with ERP systems and process automation tools.
• Experience working across countries and multicultural teams.
• French and/or Arabic language skills.