If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC’s International Wealth and Premier Banking (IWPB) aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.
Our ambition is to establish UAE as a Wealth Hub for the region for HSBC with a multi-year investment over the next 5 years, serving the full client continuum. The role of Wealth Sales Manager is to lead, develop and manage the sales teams of Premier Wealth Relationship Managers (PWRMs) to ensure achievement of the business objectives and deliver the branch performance measures in line with the defined business plan. The individual has a central role to play in effectively leading and implementing change as an integral part of delivering the business strategy.
In This Role, You Will
Lead the team to deliver the key performance indicators (KPIs) and plan
Ensure sales activity management and the sales process are used to effectively meet customer needs
Lead Team of Premier Wealth RMs (PWRM) in line with the processes and activities in the IWPB Operating Model and other operational guidelines to achieve consistency of management of our people and delivery of service and sales to HSBC customers
Monitor and act on sales activity management information and other internal information tools, using them to coach your team and achieve the business goals
Identify and act on factors that would increase local competitiveness
Promote collaboration and referring Private banking leads.
Use the principles and guidelines in the operating model to ensure customer needs are identified and where appropriate PWRMs use the support provided by specialists
Conduct Field Visit Observations (FVO)/ Live Observations on the job and coach PWRMs on sales skills based.
Achieving assigned country PWRM NPS score by leading both the sales managers
Personally manage the application, client funnel management and sales quality standards
Drive a high-performance culture through robust objective setting, performance reviews and action to address poor performance
Proactively assisting management in identifying and containing Money Laundering compliance risk through reporting of suspicious customers to MLRO via FC-UAR
To be successful in the role, you should meet the following requirements:
Proven ability in team leadership and management
In-depth knowledge and experience of Retail distribution
Proven ability in relationship management in the Retail/Wealth sector
Strong sales & service experience in financial services industry
Familiarity with financial markets and good knowledge of wealth management products including insurance & investments
Proven track record as a sales leader managing teams selling financial planning solutions to high-net-worth clients
Experience developing sales strategies and successfully implementing them
Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating
Coaching sales techniques, best practice and sales management on a team and one to one basis
Strategic thinker, coupled with analytical skills and strong business acumen
Professional financial qualification strongly preferred (ICWM Level 3 or equivalent qualification)
Supervision in a regulated environment (J07) is mandatory
Graduation degree is a must to secure a UAE Visa and Work Permit
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.
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