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Patient Admin Executive

Talentmate

United Arab Emirates

19th August 2026

2608-3197-129

Job Description

Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
Appointment management including no-shows, rescheduling of patients and confirmations.
Register new patients and ensure the records of current patients are up to date.
Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
Provide claim forms in case the patient wants to claim reimbursement.
Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.
Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
Check emails daily, ensuring you respond to queries in a timely manner.
Ensure operations are carried out uniformly according to the hospital policies and procedures.
Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
Participate in the Hospital training programs.
Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the departments services.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Abu Dhabi
Company Website:	https://nmc.ae/	Job Function:	Administrative Support
Company Industry/ Sector:	Hospitals and Health Care

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About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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