Operations Executive - Air Freight (225-926)

An Operations Executive - Air Freight is a pivotal role within the logistics and supply chain industry, focusing primarily on the management and coordination of air freight operations. This position requires comprehensive oversight of the entire air freight process, ensuring that goods are transported effectively and efficiently from origin to destination. As an Operations Executive, you will liaise with various stakeholders, including airlines, freight forwarders, and clients, to guarantee timely delivery and adherence to all regulatory requirements. This role demands strong organizational skills, an ability to solve logistical problems swiftly, and a keen eye for detail to manage and optimize processes for cost-effectiveness and service excellence.

Responsibilities

• Coordinate air freight operations ensuring timely and efficient delivery of shipments.
• Monitor and manage the daily workflow and performance standards in air freight operations.
• Liaise with clients to understand and meet their specific shipping requirements.
• Work closely with airlines and freight forwarders to streamline air freight processes.
• Ensure compliance with international and national transportation regulations and standards.
• Create and manage documentation associated with air freight shipping processes.
• Track shipment status and update clients on delivery timelines and any delays.
• Analyze shipment data and prepare reports for senior management to review operational performance.
• Implement strategic improvements to enhance efficiency and reduce operational costs.
• Resolve any logistical challenges or customs issues that may arise during shipment processing.
• Maintain up-to-date knowledge of air freight industry trends and best practices.
• Develop and maintain strong relationships with key stakeholders in the supply chain network.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• Proven experience in air freight operations within the logistics industry.
• Strong understanding of international shipping regulations and documentation requirements.
• Excellent organizational skills to manage multiple shipments and deadlines effectively.
• Strong communication skills to interact with clients, airlines, and other stakeholders.
• Proficiency in using logistics management software and tracking systems.
• Ability to analyze data and provide insights for process improvements.
• Problem-solving skills to overcome challenges swiftly and efficiently.
• Detail-oriented with the ability to handle documentation precisely and accurately.
• Flexibility to adapt to fast-paced and changing operational environments.