Network Operations Specialist 31O25

The Network Operations Specialist (NOS) is a crucial role responsible for managing and maintaining the daily operations of an organization's network infrastructure. This position is vital for ensuring seamless network connectivity, reliability, and security across all digital channels. As a Network Operations Specialist, you will monitor network performance, troubleshoot issues, and implement solutions to optimize performance and minimize downtime. You will be expected to collaborate closely with other IT professionals to improve network efficiencies, develop operational strategies, and contribute to network design initiatives. The role demands a proactive individual with keen analytical skills, the ability to work under pressure, and a commitment to ongoing professional development to stay abreast of new technologies and industry best practices.

Responsibilities

• Monitor and maintain network performance to ensure reliable connectivity and uptime.
• Promptly troubleshoot and resolve network issues to minimize operational disruption.
• Collaborate with IT teams to design and implement network optimization strategies.
• Develop and maintain comprehensive documentation of network operations and procedures.
• Conduct regular network assessments to identify areas for improvement and enhancement.
• Implement network security measures to protect data integrity and prevent unauthorized access.
• Provide technical support and training to staff on network-related issues and best practices.
• Coordinate with vendors and service providers to ensure optimal delivery of network services.
• Assist in the installation and configuration of network hardware, including routers and switches.
• Utilize network management tools to analyze performance metrics and generate reports.
• Stay updated with the latest network technologies and advise on their potential integration.
• Participate in disaster recovery planning and execution to ensure network resilience.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Minimum of three years of experience in network administration or operations.
• Strong knowledge of network protocols, including TCP/IP, DNS, and DHCP.
• Experience with network diagnostic, monitoring, and analysis tools.
• Proven ability to troubleshoot and resolve network performance and connectivity issues.
• Familiarity with network security principles and practices, including firewalls and VPNs.
• Excellent communication skills to effectively collaborate with IT teams and stakeholders.
• Professional certifications such as Cisco CCNA or CompTIA Network+ are advantageous.