Network Operations Specialist 29D25

The Network Operations Specialist is a pivotal role within the IT department, responsible for managing and maintaining the seamless operation of an organization's network infrastructure. This position demands a high degree of technical expertise and the ability to troubleshoot and resolve issues related to network connectivity, security, and performance. The specialist will collaborate with various teams to ensure network systems align with business needs and adhere to industry standards. This job requires a proactive approach to anticipate potential disruptions and implement solutions to enhance network efficiency. The ideal candidate will possess a robust mix of hands-on technical skills and an analytical mindset to monitor and improve network operations continuously. They must be adept at working under pressure and comfortable managing multiple tasks while maintaining meticulous attention to detail.

Responsibilities

• Monitor, maintain, and enhance the organization's local and wide area networks.
• Diagnose, troubleshoot, and resolve network-related issues in a timely manner.
• Implement and manage network security measures to protect data integrity.
• Ensure compliance with network regulatory requirements and standards.
• Coordinate with IT teams to support network infrastructure projects effectively.
• Perform regular network analysis and optimize performance adjustments.
• Maintain and manage network hardware and software configurations.
• Plan and implement network upgrades to prevent future connectivity issues.
• Respond to network-related inquiries and provide technical support to users.
• Prepare and maintain comprehensive documentation of network configurations.
• Assist in disaster recovery and backup procedures for network systems.
• Stay updated with the latest network technologies and industry trends.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience working in network operations or equivalent role.
• Strong understanding of network infrastructure and architecture concepts.
• Proficiency in network monitoring and diagnostic tools is essential.
• Ability to troubleshoot complex network issues under pressure efficiently.
• Experience with configuring and managing routers, switches, and firewalls.
• Excellent communication skills to collaborate with IT and business teams.
• Knowledge of network security protocols and best practices is required.
• Certification such as CCNA, CCNP, or similar is highly desirable.
• Strong analytical and problem-solving skills with keen attention to detail.