Marketplace Executive 20J25

The Marketplace Executive is responsible for managing and optimizing online sales channels to drive company growth and enhance customer engagement. This role involves strategizing, coordinating, and executing marketplace activities to maximize product visibility and sales across multiple e-commerce platforms. The ideal candidate will possess excellent analytical skills and a solid understanding of marketplace dynamics to effectively collaborate with sales, marketing, and product teams. This position requires a proactive individual with a keen eye for detail and an aptitude for problem-solving, who can identify opportunities for improved performance and implement effective solutions. The Marketplace Executive is crucial to ensuring that business objectives are met while maintaining strong relationships with key marketplace partners.

Responsibilities

• Develop and execute strategies to optimize sales across multiple online marketplaces.
• Monitor and analyze marketplace performance, presenting actionable insights to stakeholders.
• Ensure accurate and timely listing of products with engaging descriptions and high-quality images.
• Manage pricing strategies to remain competitive while meeting profit margin goals.
• Collaborate with marketing teams to align promotions with market trends and customer demands.
• Coordinate with supply chain teams to maintain optimal stock levels and minimize fulfillment delays.
• Develop and maintain strong relationships with marketplace partners to enhance cooperation.
• Resolve customer inquiries and complaints efficiently to maintain high customer satisfaction levels.
• Analyze competitor activities and marketplace trends to identify potential opportunities and threats.
• Work closely with product development teams to ensure comprehensive market availability.
• Prepare regular reports on marketplace performance, highlighting successes and areas for improvement.
• Remain updated on e-commerce best practices and new marketplace tools and features.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field required.
• Proven experience managing online sales channels and marketplaces successfully.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills to foster collaborative relationships.
• Proficiency in using e-commerce platforms and marketplace management tools.
• Highly self-motivated with a strong ability to multitask and prioritize projects.
• Knowledge of online shopping trends and consumer behavior is highly advantageous.