Manager - Quality Management System

Job description:

Manager - Quality Management System (QMS)

We are seeking an experienced Manager - Quality Management System (QMS) to lead the development, implementation, and continuous improvement of Quality Management Systems across our Security Printing operations. This role will ensure compliance with international quality standards, drive operational excellence, enhance product quality, and support business objectives through effective quality assurance, process optimization, and stakeholder engagement.

Key Responsibilities:

• Lead the implementation, maintenance, and continuous improvement of the Quality Management System across Security Printing operations.
• Establish and monitor quality policies, procedures, standards, and performance metrics to ensure compliance with customer and regulatory requirements.
• Drive quality assurance and quality control initiatives across the complete production lifecycle, including product and process qualification and validation.
• Conduct internal audits, supplier quality assessments, and compliance reviews to maintain certification and operational standards.
• Lead root cause analysis, corrective and preventive actions (CAPA), and continuous improvement initiatives to enhance quality performance.
• Collaborate with production, operations, engineering, and customer stakeholders to resolve quality issues and improve manufacturing processes.
• Ensure compliance with security printing industry standards, certifications, and business continuity requirements.
• Lead, mentor, and develop the Quality team while fostering a culture of quality, accountability, and continuous improvement.

Requirements:

• Bachelor’s Degree in Engineering, Quality Management, Printing Technology, Manufacturing, or a related field.
• 15+ years of experience for Degree holders or 20+ years of experience for Diploma holders in Security Printing or a similar industry.
• Strong experience in Quality Management Systems, Quality Assurance, Quality Control, and Continuous Improvement within a manufacturing environment.
• Mandatory experience in the Security Printing industry.
• Hands-on experience with secure products such as ID Cards, Passports, Banking Cards, Tax Stamps, or other secure documents.
• Strong knowledge of industry standards and compliance frameworks, including PCI, Intergraf, and Business Continuity Management Systems.
• Demonstrated ability to lead audits, process improvement initiatives, defect reduction programs, and quality performance reviews.Excellent leadership, communication, stakeholder management, problem-solving, and analytical skills.

Join e7 Group and be part of a dynamic organization committed to excellence, innovation, security, and sustainable growth across the Security Printing industry.