Manager - Product Management

Job Description

Role Purpose

You will drive the development, implementation, and continuous improvement of next-generation, AI-powered satellite communication products for our portfolio of high-profile government and commercial clients. You will deliver innovative, high-quality solutions across Land, Maritime, and Aerospace segments advancing the company’s mission to scale our sovereign space capabilities while expanding our global footprint in AI-powered space technology.

Responsibilities

• Develop, refine, and manage product specifications for Satcom solutions, working closely with internal stakeholders including Product Engineering, Delivery, and Commercial teams.
• Review incoming proposals, RFPs, and vendor submissions to ensure technical excellence and market alignment across new and existing products.
• Own and update product roadmaps for Land, Maritime, and Aero segments, with emphasis on serving government and international markets.
• Coordinate closely with manufacturers and technology partners to drive new product development and integration of advanced AI capabilities.
• Lead the full lifecycle of product introduction—from specification, partner engagement, and beta trials, through go-to-market strategies, launch, and post-launch support.
• Monitor technical and commercial performance, ensuring outcomes align with business targets and providing early indication of deviations from strategic plans.
• Oversee quality of service for all existing products, collaborating with sales, operations, IT, customer care, and network teams, ensuring customer satisfaction at every step.
• Continuously analyze and enhance business processes associated with products, driving efficiency and seamless partner interfaces.
• Benchmark and assess competitive offerings, implementing ongoing product testing and market intelligence to maintain a strategic edge.
• Initiate and recommend product enhancements, troubleshooting strategies, and innovative solutions that support operational and commercial excellence.
• Collaborate with cross-functional teams to enhance product performance, customer experience, and market positioning.
• Support product engineering and system delivery teams during technical and commercial rollouts to ensure timely, successful launches.
• Provide comprehensive market and pricing analysis to ensure product competitiveness and profitability.
• Act as the primary escalation point for complex post-sales technical and product-related issues, driving root cause analysis, resolution, and corrective action plans.
• Continuously analyze and enhance business, operational, and post-sales support processes associated with products, driving efficiency, scalability, and seamless partner and customer interfaces.
• Leverage post-sales performance data and in-life service feedback to refine competitive benchmarking, product positioning, and enhancement priorities.
• Support product engineering, system delivery, and operations teams during deployments, migrations, and in-life support to ensure service continuity and SLA compliance.
• Incorporate post-sales cost drivers, service performance indicators, and operational insights into pricing, margin analysis, and long-term product profitability assessments.
• Contribute to customer retention, upsell, and renewal strategies by leveraging post-sales insights, usage analytics, and service performance trends.
• Ensure lessons learned from post-sales operations are systematically fed back into product design, roadmap planning, and future pre-sales engagements.
  
  

Qualifications

• Bachelor’s or Master’s degree in Engineering, Telecommunications, Computer Science, or a related field.
• Master’s degree in Engineering, Aerospace, or related specialization is a plus.
• Management Professional (PMP), Certified Product Manager (CPM), or equivalent certifications is a plus
• Minimum 10 years’ experience in satellite telecommunications services within the land, maritime or aerospace sector.
• Demonstrated expertise in product development, market introduction, and lifecycle management in Telco, Satcom, or IT industries.
• Proven record of innovation—facilitating brainstorming, assessing creative ideas, and translating concepts to actionable, market-ready products.
• Solid understanding of business plan development, data analysis, and performance monitoring.
  
  

Additional Requirements

• Excellent written and verbal communication skills, to create insightful reports, make compelling presentations, and promote cross-functional dialogue.
• Robust analytical and solution-oriented mindset, to identify issues, evaluate options, and implement effective solutions.
• Customer-focus with a track record of leveraging client feedback for continuous product improvement.
• Strong interpersonal skills, to build rapport with colleagues and clients across cultural and functional boundaries.
• Proven ability to manage multiple stakeholders, drive collaboration, and resolve high-tension situations diplomatically.
  
  

Our Benefits And Perks

• Competitive compensation packages and comprehensive medical insurance to support you and your family.
• Wellbeing-focused initiatives and resources, designed to enhance your personal and professional life.
• Access to exclusive discount programs, offering savings across various lifestyle and leisure experiences across the UAE.
  
  

What Makes a Great Fit

If you are performance-driven and possess an inquisitive mind with the agility to navigate ambiguity, you will thrive here. At the heart of the Space42 community is a bias for action and a passion for developing innovative, efficient space services through AI-driven smart solutions that drive technological advancements and create a better tomorrow.

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