Manager - Key Accounts

Job Description

The Sales & Key Account Manager is responsible for identifying, acquiring, and managing commercial customers and tenants for Global Auto Hub.

The role focuses on:

• Tenant acquisition
• Customer relationship management
• Commercial lead generation
• Automotive trader and ecosystem engagement
• Key account development
• Support of occupancy and commercial growth targets
  
  

Responsibilities

Tenant Acquisition & Sales

• Identify and approach potential tenants and commercial customers
• Generate and manage commercial sales pipeline
• Conduct customer outreach, presentations, and commercial meetings
• Support leasing discussions for:
• Showrooms
• Warehouses
• Workshops
• Commercial spaces
• Coordinate customer requirements internally
• Support commercial negotiations and proposal preparation
• Maintain CRM and sales activity tracking
  
  

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• Key Account Management
• Build and maintain long-term relationships with strategic customers
• Act as primary contact point for assigned key accounts
• Understand customer operational and commercial requirements
• Support onboarding and customer integration processes
• Ensure high customer satisfaction and retention
• Identify upselling and cross-selling opportunities within the ecosystem
  
  

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• Automotive Ecosystem Engagement
• Develop relationships with:
• Automotive traders
• Used vehicle exporters
• Fleet operators
• Logistics companies
• Inspection and service providers
• Mobility and automotive ecosystem stakeholders
• Support ecosystem expansion initiatives
• Identify new business opportunities and customer segments
  
  

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• Market Intelligence & Customer Insights
• Monitor market developments and customer trends
• Gather customer feedback and commercial insights
• Provide competitor and pricing observations
• Support refinement of commercial offerings and customer journey concepts
  
  

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• Events & Commercial Representation
• Represent Global Auto Hub at:
• Industry events
• Trade fairs
• Networking events
• Customer meetings
• Support organization of promotional and ecosystem engagement activities
• Contribute to brand visibility and market awareness
  
  

Qualifications

Educational and Technical Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, Automotive Business, or related field
• Minimum 10 years of experience in:
• B2B sales
• Key account management
• Automotive or trade-related industries
• Proven customer relationship management capability
• Strong communication and negotiation skills
• Experience working with commercial targets and sales pipelines
• Fluent in English
  

Language Skills:

Arabic, Chinese, German, Russian, or other additional languages are advantageous

Years of Experience:

10 years

Nature of Experience:

• Experience in automotive trading, mobility, logistics, freezone, or industrial ecosystems
• GCC market experience
• Existing regional customer or trader network
• CRM system experience

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