Manager – Insurance 19N40

The Manager – Insurance role is a strategic position within the organization that focuses on leading and managing the insurance department. This position requires a seasoned professional who can efficiently handle a variety of insurance products, services, and operations. The main goal is to ensure the delivery of excellent customer service, drive sales, and ensure that the company meets its financial and strategic goals. This role involves working closely with clients, stakeholders, and team members, making it central to the company's risk management process. The person in this role is expected to have expertise in insurance regulations, policies, and trends that can directly impact the organization. The ideal candidate will bring strong leadership skills and a proactive approach to problem-solving, ensuring the insurance division runs smoothly and effectively.

Responsibilities

• Develop and implement strategic plans to achieve insurance department targets and goals.
• Lead, mentor, and motivate a team of insurance advisors and staff members.
• Maintain up-to-date knowledge of insurance regulations, policies, and market trends.
• Oversee the development and delivery of training programs for insurance staff.
• Establish and maintain strong relationships with clients and industry stakeholders.
• Analyze financial data to monitor and improve insurance portfolio performance.
• Ensure compliance with regulatory requirements and internal policies.
• Identify new business opportunities and develop strategies to capture them.
• Collaborate with other departments to integrate insurance products and services.
• Manage customer inquiries, complaints, and handle sensitive escalations effectively.
• Prepare and present detailed reports for senior management on department performance.
• Negotiate terms and coverage with insurance providers to optimize offerings.

Requirements

• Bachelor's degree in business administration, finance, or a related field.
• Minimum of 5 years of experience in the insurance industry in a leadership role.
• In-depth knowledge of insurance products, regulations, and market dynamics.
• Proven track record of meeting sales targets and driving business growth.
• Excellent verbal and written communication skills with strong negotiation abilities.
• Strong analytical skills and ability to interpret complex financial data.
• Proficiency in using various insurance management software and tools.