Job Description

We are currently seeking passionate, dynamic, and guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests.

As a Linen Runner, you are responsible for carrying out daily assigned duties within the Linen Room as instructed by your supervisors while adhering to hotel policies and procedures.

Key Responsibilities:

  • Collect dirty linen from the pantries and deliver it to the Laundry Department.
  • Collect clean linen from the Laundry Department and distribute it to the designated pantries.
  • Attend to guest requests for items such as irons, ironing boards, dental kits, and other amenities.
  • Deliver extra beds to guest rooms and collect them when no longer required.
  • Collect guest supplies from the General Stores and arrange them in the designated Housekeeping areas.
  • Collect water bottles from the General Stores and distribute them to the pantries.
  • Report any items requiring maintenance to the supervisor.
  • Report any misuse of Food & Beverage linen and uniforms to the Linen Supervisor.
  • Ensure the Linen Room remains clean, neat, and organized at all times.
  • Carry out any additional duties assigned by supervisors.
Education, Qualifications & Experience

You should ideally have vocational training in Housekeeping, along with previous experience in the Housekeeping Department of a hotel. A good command of English and strong interpersonal skills are essential. Computer knowledge is an advantage.

Knowledge & Competencies

The ideal candidate should be friendly, caring, and dedicated, with strong cultural awareness and a willingness to put in extra effort and time when required. You should be creative and innovative, with a keen eye for detail and aesthetics.

Key Competencies:

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: http://www.rotana.com Job Function: Customer Service
Company Industry/
Sector:
Hospitality Customer Service And Support Logistics

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