Lean And Productivity AVP Manager

Lean & Productivity – AVP / Manager

Role Summary

We are looking for experienced Lean & Productivity professionals to lead enterprise-wide Lean Transformation, Operational Excellence and productivity improvement initiatives. The role will drive process efficiency, waste reduction, TAT improvement, cost optimization and sustainable continuous improvement across business functions.

Preferred

• Insurance, Healthcare, Banking/Financial Services or another regulated industry experience.
  
• Experience with Celonis, Mindzie, Signavio, ARIS, MEGA HOPEX or similar process/BPM platforms.
  
• Experience with Power BI or Tableau.
  
• Agile/Scrum or PMP certification.
  

Requirements

Key Responsibilities

• Lead Lean / Operational Excellence / Productivity Improvement initiatives across functions.
  
• Conduct Gemba walks, process diagnostics, Value Stream Mapping (VSM), Root Cause Analysis and Kaizen.
  
• Identify bottlenecks, capacity gaps, waste and productivity opportunities and implement sustainable solutions.
  
• Drive improvements in TAT, productivity, SLA, throughput, cost and service quality.
  
• Implement daily management systems, visual management, tiered huddles and standard work.
  
• Develop and maintain SOPs, process maps and governance frameworks.
  
• Coach leaders and teams on Lean methodologies and structured problem solving.
  
• Lead change management and stakeholder engagement across senior leadership and business functions.
  
• Utilize Power BI / Tableau, process mining, dashboards, workflow automation and digital Lean tools to improve performance visibility and decision-making.
  
• Track and demonstrate measurable business benefits, including productivity gains, cost savings and capacity release.