Lead Product Manager Platform

Lead Product Manager, Platform - Identity, Wallet and KYC   
 

Overview  

As Lead Product Manager, Identity, Wallet, and KYC, you’ll own some of the most important shared customer journeys across FanMo. Your challenge: How do we make joining, verifying and transacting with FanMo feel simple and trusted while meeting the requirements of a regulated market? 

You’ll sit at the intersection of customer experience, regulation, payments, fraud and technology, working across teams to build reliable, scalable customer capabilities that support the broader FanMo ecosystem. 

The ideal candidate is a strong product thinker who can balance customer conversion with trust, fraud, compliance and operational complexity. You’re comfortable navigating complex regulated journeys and turning them into simple, reliable customer experiences.

Responsibilities  

What you’ll own: 

• Registration and onboarding 
• Identity and account 
• Authentication and recovery 
• KYC and verification 
• Wallet experience 
• Deposits and withdrawals 
• Customer preferences and consent 
• Fraud and risk integrations 
• Conversion across onboarding and payments 
• Shared capabilities used across Sportsbook, Lottery and Fan Ecosystem 

Within 12 months, you will have: 

• Simplified registration and verification 
• Improved onboarding and payment conversion 
• Reduced unnecessary customer friction 
• Improved payment reliability and withdrawal experience
• Created reusable platform capabilities across verticals
• Built strong Product, Technology, Compliance and Operations partnerships 

 Required Qualifications  

• 7+ years of Product Management experience across fintech, digital banking, wallets, payments, marketplaces, gaming or other regulated B2C products. 
• Experience balancing customer conversion with trust, fraud, compliance and operational complexity. 
• Strong product craft across funnel optimisation, platform thinking, payments, regulated journeys, analytics and experimentation. 
• Experience working cross-functionally across Product, Technology, Compliance and Operations. 
• Experience owning complex customer journeys and shared platform capabilities end to end. 
• Experience leveraging AI to accelerate insight and delivery, while ensuring high-impact customer and regulatory decisions remain appropriately controlled. 

Preferred Qualifications  

• Experience in UAE or GCC markets, KYC or digital identity, wallets and payments, fraud or risk, gaming or other regulated products. 

If you possess some of these qualifications but not all of them, we still encourage you to apply!