Key Accounts Manager

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals? You do..- DHL Global Forwarding has an opening for a Key Accounts Manager in Abu Dhabi, United Arab Emirates. Implement business development plans and processes to generate new/ additional business, maximize profit and grow market share in line with business strategy, financial objectives, Group guidelines and policies.

Join us in connecting people and improving lives!

In this Key Accounts Manager position

• Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
• Deliver complex projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects
• Deliver market studies and feasibility studies to assess market potential and analyze target groups
• Prospect new business development opportunities through market research, developing marketing initiatives, etc.
• Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities
• Assess prospective customer needs and matches these with DHL’s services
• Develop leads, conduct pre-proposal visitations, prepare complex proposals and conduct negotiations to close
• Acquire, develop and maintain relationships with prospects and potential key accounts including prospects’ highest buying levels and coordinate the activities of prospect-focused teams
• Aggressively seek and initiate new business relationships with non-buying accounts that have been targeted by the company
• Partner with local, district and regional management to coordinate customer requests and services that are being promoted
• Be aware of key trends and developments impacting business impacting own business development plans
• Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management
• Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
• Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices and approach
• Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed
  
  
  

Stakeholders

• Convince other subject matter experts to accept new concepts, practices, and approaches
• May cooperate with and coordinate 3rd parties e.g. external service providers
• Build strong, trusting cross-functional relationships with DHL managers
• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Provide technical guidance to line managers and employees
  
  
  

Management Responsibility

• Individual contributor who may manage two or fewer employees
• May direct the work of other lower level professionals or manage processes and programs
• Coach, review and delegate work to lower level professionals
  
  
  

Now, here is what we need from you!

Education Level

• Bachelor’s Degree
  
  
  

Experience Level

• More than 6 years
• Proficiency with Arabic language is must.
  
  
  

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary
  
  
  

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service
  
  
  

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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