Key Account Executive 18F26

The Key Account Executive is a pivotal role within our organization, responsible for building and maintaining strong relationships with our key clients to drive business success. This position demands a proactive and strategic thinker, who is adept at understanding client needs and matching them with the company’s offerings. The Key Account Executive will act as the central point of contact for our key accounts, coordinating with internal teams to ensure that client expectations are met or exceeded. This role requires excellent communication, negotiation, and problem-solving skills, along with the ability to analyze market trends and client feedback to ensure continued success and satisfaction. The ideal candidate will possess a blend of analytical skills and customer-focused experience, ensuring that our clients receive the highest levels of service and support.

Responsibilities

• Develop and maintain strategic long-term relationships with assigned key accounts.
• Act as the primary point of contact for key clients’ concerns and needs.
• Collaborate with internal teams to deliver solutions tailored to key clients.
• Monitor industry trends to ensure the company meets client needs efficiently.
• Negotiate contracts and close agreements to maximize profits and client satisfaction.
• Provide timely and effective responses to clients to maintain strong relationships.
• Analyze sales data and client feedback for improving sales strategies and product offerings.
• Organize account reviews and follow-ups ensuring client progression and satisfaction.
• Develop account profiles and growth strategies aligned with client business objectives.
• Prepare regular reports to communicate account status and progress to management.
• Manage account risk and ensure compliance with organization standards at all times.
• Work to troubleshoot problematic accounts and coordinate remedial actions effectively.

Requirements

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Proven track record in account management or related role is essential.
• Excellent communication and interpersonal skills are crucial for this role.
• Strong ability to analyze data and translate into actionable insights.
• Demonstrated experience in negotiating and closing contracts successfully.
• Problem-solving aptitude with a focus on detail and continuous improvement.
• Proficiency in customer relationship management (CRM) software tools.
• Capacity to manage multiple accounts while maintaining attention to detail.
• Ability to work independently and collaboratively within a team environment.