IT Systems And Network Analyst - Cranleigh Abu Dhabi

Cranleigh Abu Dhabi is currently seeking an IT Systems and Network Analyst. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group. 

Cranleigh Abu Dhabi sits at the entrance to Saadiyat’s emerging Cultural District in keeping with the school’s motto, ‘Ex Cultu Robur’ – ‘From Culture Comes Strength’. Built over seven hectares, the bespoke campus is situated within minutes of New York University Abu Dhabi and the beautiful Saadiyat Beach, as well as the magnificent Louvre Abu Dhabi and the vibrant Berklee College of Music.

In addition to the broad academic curriculum, our daily routine offers a wealth of opportunities that allow pupils to explore their full range of talents in fine arts, performing arts, music, sport and other activities such as gymnastics, golf, horse riding and debating to name but a few. Check out our Facebook page to get an even better idea of day-to-day life at Cranleigh Abu Dhabi.

We are looking for first-class employees to join our vibrant team and work with us in our pursuit of excellence. Attractive packages will reflect the professionalism of our staff and the value we place on them.

Responsibilities

Main Duties

• Manage, monitor, and maintain all core school technology systems, ensuring high levels of performance, reliability, availability, and security.
• Act as the lead point of contact for school-based business systems, providing technical expertise, troubleshooting support, and continuous system improvement.
• Develop, maintain, and enhance dashboards, reports, and data visualisations to support operational, financial, academic, and people-related decision-making across the school.
• Extract, validate, cleanse, analyse, and interpret data from multiple platforms to ensure accurate and meaningful reporting.
• Produce regular and ad hoc reports for school leadership, regional teams, and corporate stakeholders, ensuring information is delivered accurately and within agreed timelines.
• Support the administration, configuration, and optimisation of key school systems, including Management Information Systems (MIS), HR systems, finance platforms, learning technologies, and cloud-based applications.
• Identify opportunities to automate manual processes and improve operational efficiency through technology solutions, workflows, and reporting enhancements.
• Work closely with school leadership and departmental stakeholders to understand business requirements and translate them into practical system and reporting solutions.
• Monitor data quality across all school systems, proactively identifying inconsistencies, errors, or gaps and implementing corrective actions to maintain data integrity.
• Support system integrations between school applications and corporate platforms, ensuring data flows accurately and efficiently between systems.
• Assist with technology projects, system implementations, upgrades, migrations, and testing activities, ensuring minimal disruption to school operations.
• Maintain comprehensive documentation relating to systems, reporting processes, data structures, integrations, and operational procedures.
• Support compliance with data protection, cybersecurity, and information governance requirements, ensuring school systems adhere to organisational policies and regulatory requirements.
• Provide technical support and guidance to staff on business-critical systems, reporting tools, Microsoft 365 applications, and digital solutions.
• Monitor system performance and usage trends, making recommendations for improvements, enhancements, and future technology investments.
• Manage and maintain inventories of technology assets, software licences, and related equipment, ensuring accurate records and compliance with licensing requirements.
• Collaborate with Group IT, school leadership teams, and external vendors to resolve complex technical issues and deliver continuous improvements to technology services.
• Contribute to the development of data-driven decision-making practices across the school through the effective use of analytics, reporting, and business intelligence tools.
• Ensure agreed service levels and performance standards are achieved through proactive monitoring, issue resolution, and stakeholder engagement.

Qualifications

Minimum Qualification

• Bachelors Degree in Information Technology, Information Systems, Computer Science, Data Analytics, Business Analytics, or a related field.

Minimum Experience

• 4-6 years experience in IT systems administration, business intelligence, data analytics, reporting, or educational technology environments.
• Experience working with enterprise systems, databases, and reporting tools.
• Previous experience within education or a multi-site organisation is desirable.

Job Specific Knowledge & Skills

• Strong knowledge of data analysis, reporting, and dashboard development.
• Experience with Power BI, Microsoft Excel (advanced), SQL, and Microsoft Power Platform tools.
• Understanding of database structures, data modelling, and data governance principles.
• Experience working with cloud-based systems, Microsoft 365, and Azure environments.
• Knowledge of system integrations, APIs, and data migration processes.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to interpret complex data and present findings clearly to non-technical stakeholders.
• Understanding of information security, GDPR/data protection principles, and best practice data management.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• This version positions the role as a hybrid IT Systems, Reporting & Data Analyst position, which is typically what schools need now rather than a traditional IT Support Officer.

What We Offer

Aldar Education are a family of world-class, child centered, and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.

This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.