IT Pre-Sales Engineer (225-703)

An IT Pre-Sales Engineer plays a critical role in the sales process, acting as the technical bridge between a sales organization and its potential customers. This position involves working closely with the sales team to deliver the technical expertise necessary to win over prospective clients. The IT Pre-Sales Engineer is responsible for understanding customer requirements, crafting solutions, and presenting technical information in a compelling manner. They work with various components of IT infrastructure, software, and hardware to support and promote the value of the technology solutions offered by the company. This role requires excellent communication skills, technical acumen, and the ability to work collaboratively with other departments to meet customer needs and close deals effectively.

Responsibilities

• Collaborate with the sales team to understand customer needs and requirements.
• Develop customized IT solutions to address specific client challenges and issues.
• Provide technical expertise and guidance during sales presentations and meetings.
• Deliver product demonstrations and proof-of-concept sessions to prospective clients.
• Support the sales team in responding to technical inquiries from customers.
• Participate in the preparation of sales proposals, bids, and tenders.
• Act as a liaison between sales, engineering, and support teams to resolve customer issues.
• Stay informed of new technologies and industry trends to effectively educate clients.
• Communicate potential risks and benefits of proposed IT solutions to clients.
• Assist in the development of sales collateral and technical documentation.
• Participate in customer meetings and provide post-sale support as needed.
• Analyze competitor products and recommend strategies for effective sales pitches.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of three years of experience in IT pre-sales or similar role.
• Strong understanding of technology solutions including networking, software, and hardware.
• Excellent communication and presentation skills to engage clients effectively.
• Ability to work collaboratively and maintain effective relationships with teams and clients.
• Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proficiency in crafting technical proposals, RFPs, and sales presentations.