IT Pre-Sales Engineer 13J25

An IT Pre-Sales Engineer plays a crucial role in supporting sales teams and potential clients in the evaluation of complex technology products and solutions. Acting as a bridge between the technical team and sales prospects, the IT Pre-Sales Engineer provides critical insights, builds custom demos, and helps translate technical specifications into business benefits that meet customer needs. Their focus is on assisting in the identification of client requirements, designing tailored product solutions, and preparing compelling proposals that demonstrate the technical viability and value of the company's offerings. By integrating deep technical knowledge with strong interpersonal skills, the IT Pre-Sales Engineer ensures that sales processes proceed smoothly, addressing any concerns customers might have about technology implementations.

Responsibilities

• Collaborate with sales teams to understand client requirements and provide tailored support.
• Develop and deliver engaging product demonstrations to potential clients and stakeholders.
• Engage with customers to gather technical requirements and address their technology concerns.
• Create and present detailed proposals that outline value propositions and technical solutions.
• Assist in crafting responses to RFPs and RFIs, focusing on product capabilities.
• Coordinate with the technical team to ensure product configurations meet client needs effectively.
• Communicate potential issues or unique requests to the product management team for resolution.
• Continuously update technical knowledge to reflect changes in product offerings and industry trends.
• Play an active role in customer meetings, workshops, and trade shows to promote solutions.
• Provide feedback to the development team for new product enhancements based on client needs.
• Conduct competitive analysis to better position company solutions in the market.
• Support post-sales activities by facilitating smooth transition to the implementation teams.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3–5 years experience in a similar pre-sales or technical role.
• Strong understanding of IT infrastructure, software development, and network solutions.
• Excellent communication skills with the ability to convey technical information clearly.
• Proven problem-solving skills and ability to think creatively in technical scenarios.
• Experience with crafting proposals and delivering technical presentations to clients.
• Ability to work collaboratively with sales and technical teams to achieve business goals.