IT Administrator 26J25

The role of an IT Administrator at 26J25 is crucial for ensuring the seamless operation and maintenance of an organization’s information technology systems. As an IT Administrator, you will be responsible for managing and supporting the IT infrastructure, including hardware, software, and network components, to ensure optimal performance and security. Your ability to diagnose and resolve technical issues quickly and efficiently will help keep the organization's operations running smoothly. You will also play a significant part in planning and implementing new systems and enhancements, responding to the dynamic needs of the business. Your role will involve both strategic planning and hands-on technical work, requiring a deep understanding of various IT systems and excellent problem-solving skills. As an integral part of the IT team, you will communicate and collaborate with a range of stakeholders, providing training and support to facilitate technological adoption and efficiency across the organization.

Responsibilities

• Install, configure, and maintain organization's IT hardware and software systems effectively.
• Monitor network performance and perform troubleshooting to resolve any issues promptly.
• Implement security protocols to protect IT infrastructure from cyber threats.
• Maintain and update server infrastructure, ensuring seamless and efficient operation.
• Coordinate with vendors to support and maintain essential IT services and products.
• Develop and maintain comprehensive documentation for systems and network infrastructure.
• Provide technical support and guidance to ensure smooth user experiences across departments.
• Plan and execute backup and disaster recovery solutions to protect critical data.
• Conduct regular audits of IT systems, identifying and addressing potential security risks.
• Train staff on proper use of technology and provide technical coaching as needed.
• Collaborate with senior management to align IT strategy with organizational goals.
• Lead projects for system upgrades, migrations, and the integration of new technologies.

Requirements

• Bachelor’s degree in Information Technology or a related field preferred.
• Proven experience in IT administration or related technical support role is essential.
• Strong knowledge of network infrastructure, systems security, and server management.
• Excellent troubleshooting skills and the ability to resolve complex technical issues.
• Familiarity with various operating systems, including Windows, Linux, and MacOS.
• Effective communication skills to interact with technical and non-technical staff.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional advantageous.