Insurance Officer - UAE National Only

We are looking for an Emirati talent to join our insurance team. If you are tech-savvy and wants to learn everything about insurance within a fast-pace growing airline, this is for you!

Providing administrative and operational support to the insurance department, ensuring efficient management of insurance policies, claims processing, and compliance with internal and external requirements. You will be exposed to a wide range of insurance policies (except medical) at a global stage! 

Administrative Support

• Prepare reports, correspondence, and presentations as required.
• Organize and schedule meetings with insurers, brokers, and internal teams.
• Respond to queries from internal departments regarding insurance coverage and claims.

Compliance & Documentation

• Ensure insurance policies comply with legal and regulatory requirements.
• Maintain organized records, including policies, claims, and renewal schedules, in line with company procedures.

Policy Insurance Management

• Assist in reviewing, organizing, and maintaining insurance policies and documentation.
• Support the preparation of renewal data by collecting and verifying information from internal stakeholders.
• Help ensure timely submission of policy renewals and endorsements.
• Continuously follow up with internal stakeholders to ensure timely payment of the insurance policies premium
• Maintain accurate records of policies and premium

Claims Coordination

• Facilitate the processing of insurance claims by gathering necessary documents and liaising with insurance providers.
• Continuously follow up with Insurance brokers/Insurance Companies for payment receivables and with third party for settlement of subrogation claims.
• Maintain accurate records of claims and provide regular updates.

• Bachelor’s degree in business administration, Finance, or a related field (preferred).
• 3 years of experience in insurance, risk management, or administrative roles preferred
• Strong organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Attention to detail and accuracy in handling documents.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Hold good command over English language with ability to write, read, analyze and interpret legal documents.

Recruitment Process

The recruitment process for this position will involve the following steps:

1. Shortlisted applicants will be invited to complete a recorded video interview via our third-party platform HireVue. This interview will allow you to record your responses to a range of questions related to the position and will allow you to demonstrate your knowledge and experience in a way that just your CV alone would not be able to. It also ensures fairness for you and all candidates, as all of our shortlisted candidates are asked the same questions and assessed on their responses. 
2. After a review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager. 
3. Finalists may be invited to a follow-up interview if required
4. All candidates will be notified as to the status of their application as soon as is possible.

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.