In‑store Sales Executive (225-818)

The In‑store Sales Executive is a pivotal role within the retail environment, responsible for driving sales and enhancing the customer experience by promoting and selling products directly to consumers in a store setting. This individual is a brand ambassador, creating memorable interactions that translate to repeat business and customer loyalty. The ideal candidate is enthusiastic, persuasive, and has a passion for meeting and exceeding sales targets while maintaining the highest level of customer service. The role requires excellent interpersonal skills, product knowledge, and the ability to adapt to the dynamic retail atmosphere. An In‑store Sales Executive is a key contributor to the retail team's success and is instrumental in achieving the store’s sales objectives.

Responsibilities

• Greet customers as they enter the store and offer assistance promptly.
• Understand customer needs and recommend suitable products to meet their requirements.
• Provide detailed information about various products, including features and pricing.
• Achieve sales targets and quotas on a monthly and quarterly basis.
• Handle customer queries and resolve any issues to ensure customer satisfaction.
• Maintain an organized and visually appealing store layout at all times.
• Stay informed about new product arrivals and trends in the industry.
• Process sales transactions accurately and efficiently using the Point of Sale system.
• Build and maintain strong relationships with repeat customers to encourage loyalty.
• Coordinate with the inventory team to restock shelves and replenish products as needed.
• Report and document any discrepancies or issues with merchandise for further action.
• Participate in regular staff meetings and training sessions to enhance selling skills.

Requirements

• At least a high school diploma or equivalent educational qualification is required.
• Previous experience in retail sales or a similar customer-facing role is preferred.
• Strong interpersonal and communication skills to effectively engage with customers.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to achieve and exceed sales targets consistently.
• Proficient in using point of sale systems and handling cash transactions securely.
• Excellent problem-solving skills and the ability to handle challenging situations calmly.