In‑store Sales Executive 02F25

An In-store Sales Executive plays a crucial role in driving sales and providing excellent customer service within a retail environment. The primary objective of this position is to increase store sales by interacting with customers, understanding their needs, and providing solutions that meet their preferences. As an ambassador of the brand, you will represent the store's products and services, ensuring a positive shopping experience for customers. This position demands strong interpersonal skills, a deep understanding of the products offered, the ability to close sales effectively, and a passion for enhancing customer satisfaction. Engaging directly with customers, an In-store Sales Executive should also be adept at handling customer inquiries, resolving issues, and maximizing sales opportunities within the store.

Responsibilities

• Greet and assist customers as they enter the store, ensuring a warm and welcoming atmosphere.
• Demonstrate excellent product knowledge to assist with customer inquiries and enhance sales.
• Maintain the store's visual merchandising standards to attract and engage customers.
• Develop and maintain positive relationships with customers to encourage repeat business.
• Monitor and replenish inventories to ensure stock levels meet customer demand.
• Manage cash register transactions accurately and efficiently, maintaining financial accuracy.
• Identify customer needs by asking questions and recommending appropriate products and services.
• Provide feedback on customer preferences and market trends to store management.
• Participate in sales training and workshops to enhance sales techniques and product knowledge.
• Address and resolve customer complaints and issues effectively and professionally.
• Support promotional sales events and special initiatives to drive store traffic and sales.
• Work collaboratively with the store team to achieve monthly and weekly sales targets.

Requirements

• High school diploma or equivalent; advanced education is an asset.
• Proven experience in a retail or customer service environment preferred.
• Strong communication skills with the ability to engage customers effectively.
• Demonstrated ability to achieve sales targets in a fast-paced retail environment.
• Ability to work flexible hours, including weekends and holidays, as required.
• Basic math skills for handling cash and computing sales figures.
• A proactive and positive approach to customer interactions and problem-solving.