HR Operations Senior Associate Officer

Role: HR Operations Senior Associate Officer 

Location: Abu Dhabi, UAE     

Role Purpose: 

Responsibilities:

• Manage the off-boarding process.

• Handle suspension and release of staff salaries.

• Process employee changes in the Fusion system.

• Support operational HR policy updates.

• Prepare reports and statistics related to leavers.

• Coordinate with the Legal Department on court cases.

• Liaise with AD Pension.

• Liaise with MOHRE.

• Coordinate with GCC authorities.

• Coordinate with employees and relevant departments to collect resignation and termination documents.

• Prepare exit documentation, including checklists, resignation or termination notifications, and exit interview summaries.

• Conduct exit interviews with resigning employees and maintain records of their next destinations in the job market for analysis purposes.

• Liaise with the Emiratization team for UAE national leavers.

• Update resignation and termination records in the e-HR system and upload the supporting documents.

• Provide the complete resignation or termination file to the officer responsible for EOSI calculation and further exit processing.

• Notify relevant stakeholders, including Payroll, ICD, ITD, RFO, RBO, Card Center, and Admin, so they can take the necessary actions for resigned or terminated employees.

• Prepare and maintain monthly reports on resigned, terminated, and future-dated resignations, and submit them to the Head of MIS for record-keeping.

• Update or deactivate staff access in the ID Manager System for resigned or terminated employees based on their last working day.

• Calculate EOSB.

• Coordinate with former employees to obtain their signed acceptance and finalize the settlement process.

• Coordinate with Payroll to process EOSB payments.

• Coordinate with GRD on visa cancellation.

• Coordinate with the Collection Unit to ensure appropriate action is taken before benefits are released.

• Maintain a comprehensive tracking record of EOSB calculations.

• Suspend salaries for resigned or terminated employees to prevent overpayments.

• Release suspended salaries once attendance is regularized or all required documents are completed.

• Maintain a tracking sheet for salary suspensions and releases and share it with Payroll before the monthly salary run.

• Handle employment verification requests from external parties and provide reference check feedback for former employees to their new employers.

• Review, validate, and approve employee changes in the Fusion system based on the supporting documentation, ensuring all required approvals and documents are in place for each request.

• Proficiency in Microsoft Office applications 

• Strong interpersonal and communication skills 

• Strong planning and organizational skills 

• Effective problem-solving abilities 

• Strong negotiation skills 

• Good knowledge of ADIB banking applications and systems 

• Familiarity with ADIB policies and procedures 

• Familiarity with ADIB pension policy 

• Familiarity with MOHRE policy 

• Familiarity with GCC policy 

• Ability to deal with court cases