HR & Operations Manager 25O25

The HR & Operations Manager plays a pivotal role within an organization, ensuring the seamless and efficient running of both human resources and operational tasks. This dual-focused role requires an individual with exceptional organizational skills, the ability to manage complex projects, and a deep understanding of HR practices and regulations. The HR & Operations Manager acts as a bridge between staff and management, facilitating communication, and ensuring that the team operates smoothly and effectively. This person is also responsible for developing and implementing policies and procedures that align with the company's strategic goals while nurturing a positive work environment. A successful HR & Operations Manager must possess strong leadership qualities and be proficient in conflict resolution, employee engagement, and performance management. In addition, they should maintain an unwavering commitment to ethics and confidentiality.

Responsibilities

• Oversee daily HR and operational tasks to ensure smooth and efficient processes.
• Develop and implement HR policies, procedures, and systems in alignment with company goals.
• Manage recruitment efforts to attract and retain top-notch talent across various departments.
• Facilitate onboarding processes and ensure new employees are integrated effectively.
• Coordinate performance appraisal systems to enhance employee development and productivity.
• Administer compensation and benefits programs in accordance with industry trends.
• Promote employee engagement through initiatives, workshops, and feedback mechanisms.
• Ensure compliance with labor laws and industry standards across all operations.
• Utilize HR analytics to assess workforce trends and support strategic planning.
• Collaborate with department heads to align HR and operation strategies with business objectives.
• Address employee relations issues, fostering a positive and communicative work environment.
• Coordinate cross-functional projects and manage change initiatives effectively and efficiently.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of five years of experience in HR or operations management roles.
• Strong knowledge of HR practices, employment laws, and compliance standards.
• Proven leadership skills with the ability to motivate and guide team members.
• Exceptional interpersonal and communication skills for diverse workforce interaction.
• Detail-oriented with robust organizational and analytical abilities.
• Proficiency with HRIS systems and other related software applications.