HR & Operations Manager (225-904)

The HR & Operations Manager is a crucial role within our organization, responsible for overseeing both human resources and operational functions to ensure they align with our company's objectives and values. This role requires a dynamic leader with a strategic mindset who can effectively manage multiple tasks, from introducing HR policies and optimizing operational workflows to spearheading workforce planning and maintaining compliance with labor laws. The HR & Operations Manager will work closely with senior leadership to drive initiatives that enhance employee engagement, improve organizational efficiency, and sustain a high-performance workplace. They will play a key part in shaping the company culture while managing a team of HR and operations professionals, making it essential for the candidate to possess strong leadership and communication skills, in addition to a comprehensive understanding of HR practices and operational management.

Responsibilities

• Develop and implement HR strategies that align with the company’s objectives.
• Oversee and streamline daily operations to ensure efficiency and productivity.
• Ensure compliance with labor laws and regulations across all organizational levels.
• Coordinate recruitment processes and talent acquisition to fulfill staffing needs.
• Establish and maintain employee engagement programs to boost morale and retention.
• Conduct performance evaluations and provide constructive feedback to employees.
• Manage the development and onboarding processes for new employees.
• Monitor HR metrics and reports to identify trends and areas for improvement.
• Develop operational policies that enhance workflow and resource management.
• Collaborate with department heads to forecast workforce needs and budget allocations.
• Lead initiatives to improve organizational communication and internal processes.
• Ensure the safety and welfare of employees are prioritized in all operational activities.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Minimum of 5 years of experience in an HR or operations management role.
• Proven leadership skills with the ability to manage cross-functional teams effectively.
• Strong knowledge of labor laws, compliance requirements, and HR best practices.
• Excellent organizational skills and the ability to handle multiple projects simultaneously.
• Exceptional communication and interpersonal skills, both verbal and written.
• Experience with HR software and tools for maintaining employee records and data.